Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Lua Ochoa

8243 Lincoln St. Lemon Grove,CA

Summary

Action-oriented with exceptional troubleshooting skills and a firm understanding of mechanical and electrical components. Possess strong ability to identify and troubleshoot complex problems. Proactive vice reactive approach!

Adaptive and capable of working in high-stress environments while maintaining the attention to detail required to produce high quality results while meeting strict deadlines.

Customer service oriented with the ability to communicate effectively to team members, business partners and stakeholders!

Proficient in Microsoft Word, Excel, and Powerpoint.

“Motivated and focused individual seeking to join a team of professionals and work towards a common Goal or deadline while maintaining attention to detail and customer service” Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Chef/ Register Operator

Kotija Taco Shop
Chula Vista, CA
09.2019 - Current
  • -Manage customer orders and request in a timely manner while providing excellent customer service.
  • Selected and developed recipes and planned menus, driving consistent food quality and production.
  • Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
  • -Handle inventory and account management for the business to include account auditing and procuring materials/ingredients necessary for the company.
  • -Make recommendations for purchasing of any hardware and equipment required and install, configure, test and implement and changes within the business.
  • -Execute Quality Control measure when required to provide best quality customer service and product to the customer while keeping strict safety procedure in mind.
  • -Possess high level and quick mathematical reasoning and calculations when handling money and resources leading to accurate accounting of profits and increased efficiency.
  • -Highly adaptive and able to work various hours required to meet deadlines and provide exceptional work.

Automotive Technician

Self Employed Services
San Diego, CA
08.2016 - Current
  • -Diligent Freelance mechanic experienced in problem solving of complex auto repair issues, while consistently delivering outstanding quality service.
  • -Knowledgeable in diagnostic and repair service with ability to troubleshoot mechanical and electrical systems.
  • -Preventative and routine maintenance skilled.
  • -Displays the ability to read and comprehend Standard operating procedures and manufacturer specific technical manuals to utilize when performing maintenance and repair on equipment.
  • -Excels in collision repair and collision evaluation to include the proper inspection of the vehicle to determine amount of damage and the type of repair and parts needed to complete the service.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • -Displays proficiency in Engine maintenance and overhauls.
  • -Aftermarket automotive parts installation experience with attention to detail in mind providing the customer the best end product.

Delivery Station Warehouse Associate

Amazon
San Diego, CA
07.2021 - 09.2021
  • Loaded and unloaded over 300+ packages daily for transport in a safe and timely manner.
  • -Completed pre and post trip safety inspections to report any defects or malfunctions
  • -Reviewed daily documents and orders and reported and discrepancies to supervisor.
  • -Worked closely with management to develop solutions and maintain workflow.
  • -Maintained clean safety record with no accidents and incidents.
  • -Recognized by providing exceptional customer service.
  • -Exercised ability to be flexible during stressful times where additional manpower or hours at work were needed, maid myself readily available to support.
  • -Proficiency in staging deliveries for couriers and focused on in making sure all packages are accounted for and ready to be distributed to the customer.
  • Staged and sorted multiple types of products for loading.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Tagged and wrote identifying information on containers, boxes and cargo.

Education

High School Diploma -

Liberty Charter High School
Lemon Grove, CA
06.2019

Some College (No Degree) -

Grossmont College
El Cajon, CA

Skills

  • Automotive Maintenance and Repair
  • Automotive Performance Labor
  • Mechanical Diagnosis and Troubleshooting
  • Analysis and Troubleshooting
  • Electrical Troubleshooting and Diagnoses
  • Preventive Maintenance
  • Customer Service and effective Communication
  • Quality Control and Quality Assurance
  • Safety and Risk Management Mindset
  • Bilingual in English and Spanish
  • Asset/Inventory Management and Accounting
  • Critical and Technical Thinker
  • Problem-solver- able to identify the problem, analyze possible solutions and decide best course of action
  • Adaptive and Attentive learner
  • Thrives in Team Environment while able to work independently with quality results
  • Conflict resolution
  • Excellent organizational skills and ability to manage workload
  • Understands, emphasizes and exercises Safety Procedures

Languages

English
Professional
Spanish
Professional

Timeline

Delivery Station Warehouse Associate

Amazon
07.2021 - 09.2021

Chef/ Register Operator

Kotija Taco Shop
09.2019 - Current

Automotive Technician

Self Employed Services
08.2016 - Current

High School Diploma -

Liberty Charter High School

Some College (No Degree) -

Grossmont College

Similar Profiles

CREATE PROFILE
Jose Lua Ochoa