
Motivated and adaptable professional with experience in management, customer service, and retail operations. Skilled at leading teams, resolving customer concerns, and maintaining organized, efficient work environments. Currently expanding technical expertise through a Software Engineering Boot Camp, combining strong people skills with growing technical knowledge. Fast learner with a proven track record of reliability and dedication in diverse work settings.
Supervised night shift operations, ensuring smooth workflows and excellent customer experiences.
Handled and resolved customer concerns in a professional and timely manner.
Trained and mentored team members to maintain performance and service standards.
Managed store operations, including inventory, stocking, and daily cash handling.
Assisted customers in finding products and resolving inquiries.
Answered phone calls and provided product information.