Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Roman Schreiner

WEST HURLEY,NY

Summary

Dynamic and results-driven professional with hands-on experience leading teams, opening new stores and driving exceptional customer experiences and revenue growth. Proven expertise in developing and implementing sales strategies, managing cross-functional teams, and fostering customer relationships. Adept at resolving problems, coaching staff to exceed service targets, and creating a collaborative and high-performance work culture.

Overview

26
26
years of professional experience

Work History

Business Owner

Woodsock Inc.
01.2018 - 01.2025
  • Established and managed a profitable novelty sock business with a strong retail and e-commerce presence that consistently achieved 10-15% increases year-over-year.
  • Expanded product offerings and improved profit margins by securing favorable vendor agreements.
  • Reduced stock discrepancies through an efficient inventory management system, improving order accuracy, and fulfillment speed.
  • Enhanced customer loyalty through exceptional service and personalized shopping experiences.
  • Grew social media following by leveraging strategic content creation and targeted ads.

Consultant

Roman Schreiner
01.2016 - 01.2018
  • Advised small enterprises on organizational and reporting structures and optimizing HR as well as operational processes as they grew their business.
  • Launched a structured appraisal system, which increased retention by ensuring strong team members were recognized.
  • Transformed internal communication between leadership and staff, leading to improvements in collaboration, morale, and overall operational efficiency.
  • Helped identify underperforming employees and managed them out.

Vice President/Store Manager

Macy's
01.2014 - 01.2016
  • Increased annual revenue to $35M+ by optimizing sales strategies, customer experience, and key performance metrics.
  • Developed high-performing sales managers, transforming them into effective leaders.
  • Built a culture of excellence within cross-functional teams by focusing on a results-driven mindset that boosted team collaboration.

Assistant Store Manager

Macy's
01.2011 - 01.2014
  • Managed the Men's Collections department, contributing $60M in annual sales, by enhancing staff development and customer service at Macy's iconic Herald Square location.
  • Chaired the employee engagement committee, improving employee morale by fostering internal promotions and reducing turnover.
  • Collaborated with key vendors to expand sales, recruit top sales talent, and leverage marketing opportunities.

District Manager

Borders Books & Music
01.1999 - 01.2011
  • Supervised a 16 stores of a national chain, driving $65M in annual sales.
  • Oversaw key aspects of store operations, acting as the point of contact for HR-related issues, resolved challenges efficiently.
  • District included 4 flagship Manhattan locations, achieving excellence in customer service, product selection, and merchandising execution.
  • Spearheaded the successful launch of 4 new stores in the tri-state area, recruiting and training top-performing management teams.

Education

Undergraduate studies - Comparative Religion

Wichita State University
Wichita, KS

Skills

  • Sales & Profit Growth
  • Vendor Negotiations
  • Team Building & Leadership
  • Customer Retention
  • Business Expansion
  • Process Improvement
  • Content Creation
  • Performance Management
  • Resource Allocation
  • Inventory Management
  • Employee Engagement
  • Talent Acquisition

Timeline

Business Owner

Woodsock Inc.
01.2018 - 01.2025

Consultant

Roman Schreiner
01.2016 - 01.2018

Vice President/Store Manager

Macy's
01.2014 - 01.2016

Assistant Store Manager

Macy's
01.2011 - 01.2014

District Manager

Borders Books & Music
01.1999 - 01.2011

Undergraduate studies - Comparative Religion

Wichita State University

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