Roman Tachynskyi
Park City,UT
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for upselling, strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Vail Resorts Inc
12.2024 - Current
- Exceeded sales targets by 8% by up-selling daily specials and alcohol.
- Maintained extensive knowledge of 30+ menu items, ranging from the origin ingredients to cooking methodology to educate diners and answer all of questions.
- Served tables within 60 seconds of the kitchen's notification.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
The Chequit
05.2024 - 11.2024
- Coached 3 junior bartenders leading to an increase in sales of 19% during tenure.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Banquet Server
Montage International
11.2023 - 04.2024
- Ensured customer satisfaction, serving 7 course prix fixe meals.
- Worked with VIP guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Handled food and beverage orders for up to 300 guests, delivering prompt and friendly service
Restaurant Server
Sebasco Harbor Resort
05.2019 - 10.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty, resulting in recognition as the Server Of The Year in 2022.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Supported needs of 100 - person wait staff who attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality.
Restaurant Server
Vail Resorts, Whistler Blackcomb
02.2019 - 05.2019
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Master of Arts - Marketing Management - Public Relations
University of Silesia
Katowice, Poland08.2022
Skills
- Fine Dining
- Detail-oriented
- Menu Presentation
- Point of Sale (POS) System Operations
- Collaborative
- Adaptable
- Cool Under Pressure
- Warm and Friendly
Timeline
Server
Vail Resorts Inc
12.2024 - Current
Bartender
The Chequit
05.2024 - 11.2024
Banquet Server
Montage International
11.2023 - 04.2024
Restaurant Server
Sebasco Harbor Resort
05.2019 - 10.2023
Restaurant Server
Vail Resorts, Whistler Blackcomb
02.2019 - 05.2019
Master of Arts - Marketing Management - Public Relations
University of Silesia
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