Romanico Ymas
San Diego,CA
Summary
Proven Housekeeping Team Leader at Marriot Hotel, adept in enhancing guest satisfaction and managing linen inventory. Excelled in training staff on cleaning techniques (hard skill) and fostering teamwork (soft skill), significantly improving service quality. Skilled in customer service, problem-solving, and maintaining budget controls without exceeding a numerical percentage.
Diligent [Desired Position] with solid track record in leading housekeeping teams to maintain high standards of cleanliness and safety. Managed and trained staff to ensure efficient operations and customer satisfaction. Demonstrated leadership and strong organizational skills in maintaining orderly environments.
Professional hospitality leader prepared to excel in team leadership roles within housekeeping. Skilled in staff training, inventory management, and maintaining high cleanliness standards. Focused on team collaboration and reliable in adapting to changing needs, while fostering positive work environment.
Overview
3
3
years of professional experience
Work History
Housekeeping Team Leader
Marriot Hotel
10.2021 - Current
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained controls over expenses and inventory for optimal budget tracking.
Education
High School Diploma -
National Integrated School
PhilippinesSkills
- Customer service focus
- Customer service-focused
- Work inspection
- Housekeeping
- Sanitation standards
- Cleaning techniques
- Project planning
- Laundry operations
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
Accomplishments
- Cleaned an average of [Number] homes per day.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Professional Working
tagalog
Full Professional
Timeline
Housekeeping Team Leader
Marriot Hotel
10.2021 - Current
High School Diploma -
National Integrated School
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