Romanjit Rattu

Cashier

7/11 Convenience Store

Manteca, CA

01.2021 - 12.2023

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Resolved customer complaints professionally in accordance with company policy.
Answered customer inquiries regarding store policies and procedures.
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers over the phone regarding store operations, product information and order placement.
Stocked shelves with merchandise when needed.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Trained new team members in cash register operation, stock procedures, and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions, and offered product advice.