Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROMANUS ANAMOH TCHANGE

Area Manama Center,Capital Governor Rate

Summary

Dynamic Business Associate with a proven track record at BKR Business Solutions, leveraging operations management and analytical thinking to drive strategic growth. Skilled in building strong client relationships and enhancing customer satisfaction, resulting in increased revenue and market presence. Adept at data analytics to inform decision-making and optimize performance.

Overview

5
5
years of professional experience

Work History

Business Associate

BKR BUSINESS SOLUTIONS
09.2024 - Current
  • Engaged with customers to build business relationships.
  • Evaluated competitive landscape regularly to inform strategic planning decisions, leading to sustained business growth in dynamic markets.
  • Coordinated events and conferences that showcased the company''s expertise, strengthening its reputation within the industry.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Verified work aligned with service levels agreed and client requirements.

Sales Manager

Lulu Hypermarket
09.2023 - 09.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Restaurant Waiter

Agora Food Trading
03.2021 - 01.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Chef

Sayed Kadhem Aldurazi
11.2020 - 11.2021
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Education

Business Management

University of Buea
Buea Cameroon
08-2018

Skills

  • Operations management
  • Data analytics
  • Analytical thinking
  • Quantitative skills

Timeline

Business Associate

BKR BUSINESS SOLUTIONS
09.2024 - Current

Sales Manager

Lulu Hypermarket
09.2023 - 09.2024

Restaurant Waiter

Agora Food Trading
03.2021 - 01.2022

Chef

Sayed Kadhem Aldurazi
11.2020 - 11.2021

Business Management

University of Buea

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