Manager equipped with extensive experience in retail and hospitality management and sales. Employs excellent Human Resource skills and multi-tasking strengths.
Overview
27
27
years of professional experience
Work History
HR Compliance Coordinator
Delaware North Corp
08.2021 - Current
Proved successful working within tight deadlines and fast-paced atmosphere.
Ensure compliance with regulatory requirements and internal policies related to HR processes and data governance.
Maintain documentation of HR processes, including standard operating procedures
Used Microsoft Word and other software tools to create documents and other communications.
Help implemented performance improvement strategies and plans to promote continuous improvement
Balances compliance risk and operational needs of the business to deliver simple and repeatable solutions that scale and are easily sustained.
Works across organizational functions and boundaries and builds internal networks to establish sound best practices
Partners with field personnel to resolve issues in a quick and efficient manner
Review decisional background checks too ensure we are hiring the right candidate following all state and local laws.
Complete necessary reporting
Ensure minimum wage audits are being performed.
Auditing I9 documents in portal to ensure I9's are completed accurately and on time.
Ensure I9 Visa Documents are kept up to date in portal
Processed Unemployment claims for all locations
Sr. Payroll Clerk
Niagara County
10.2020 - 07.2021
Initiated direct deposits and prepared manual checks for over thousand employees.
Maintained payroll information by calculating, collecting and entering data.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Checked accrued hours against listed hours for leave time.
Maintained NYS pension contributions, withdraws and retirement
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Researched and resolved time discrepancies.
Processed new hire paperwork and documents.
Updated employee banking records when it was necessary.
Updated employee files with new details such as changes in address or salary levels.
Processed wage garnishments and child support.
Verified timekeeping records and handled any discrepancies with employees.
Managed payroll data entry and processing for over thousand employees to comply with predetermined company guidelines.
Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using New World Soft Ware
HR Administrator
Delaware North, Global Headquarters
06.2019 - 03.2020
Responsibilities are:
Performed payroll and compensation weekly for over 100 employees
Recruiting and staffing location of 100 people-achieved staffing goal in 6 months
Performance and training new and existing employees
Established new policies for attendance, dress code and performance documentation
Administering employee benefits
Organizational development.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
Coordinated technical training and personal development classes for staff members
Organized company-wide events designed to boost employee morale
Prepared new hire letters, employee contracts and corporate policies
Structured compensation and benefits according to market conditions and budget demands
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
Addressed employee conflicts with appropriate urgency, following all corporate procedures
Oversaw hiring, staffing and labor law compliance
Developed succession plans and promotion paths for staff
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
Oversaw exit interviews and off-boarding process for resigned and terminated employees
Handled on-boarding process for newly hired employees, which included distribution of all paperwork
Collaborated with entire human resource department to discuss new ways to recruit top talent
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements
Pre-screened resumes prior to sending to corporate hiring managers for consideration
General Manager
Polo Ralph Lauren
05.2001 - 06.2019
Primary Responsibilities of this position include all store functions within four walls of facility
Business analysis and planning, managing internal and external
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Communication, manpower and succession planning of management team and staff
Payroll and labor scheduling strategies
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Creation of inclusive environment, training and development of customer store experience
Excellence in merchandise presentation and brand standards, market and competitive awareness
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Developed and implemented strategies to increase sales and profitability.
Trained and guided team members to maintain high productivity and performance metrics.
Profit and loss management.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
Merchandise Manager
Polo Ralph Lauren
09.2000 - 05.2001
Group Manager
02.1999 - 09.2000
Department Manager
11.1997 - 02.1999
Education
Bachelor of Science - Business/ Fashion Merchandising
Buffalo State College
Buffalo, NY
1996
Skills
Detail oriented
Personnel training
Strong communication skills
Excellent multi-tasker
Time management
Organized
Accomplishments
Project Team Captain- a leader that exceeds the project expectations by leading the team through best in class operational execution.
Swat Team-uphold best scheduling and payroll practices for East Region.
Store of the Year-highest percent increase to LY and GM%
Timeline
HR Compliance Coordinator
Delaware North Corp
08.2021 - Current
Sr. Payroll Clerk
Niagara County
10.2020 - 07.2021
HR Administrator
Delaware North, Global Headquarters
06.2019 - 03.2020
General Manager
Polo Ralph Lauren
05.2001 - 06.2019
Merchandise Manager
Polo Ralph Lauren
09.2000 - 05.2001
Group Manager
02.1999 - 09.2000
Department Manager
11.1997 - 02.1999
Bachelor of Science - Business/ Fashion Merchandising
Buffalo State College
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