Romari Miller
Miami,Florida
Summary
Seeking growth and prosperity with the use of communication, team building, and leadership. Motivated to go above and beyond to ensure satisfaction and a positive experience each day.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
Whole Foods Market
08.2022 - Current
- Monitor and oversee sales floor activity
- Conducted thorough investigations into register overages or shortages, identifying root causes for resolution and prevention of future occurrences.
- Resolve customer returns, inquiries, and complaints
- Participate in new hire interviews
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
Cashier/Customer Service Representative
Whole Foods Market
07.2019 - 08.2022
- Complete monetary transactions
- Maintained knowledge of seasonal menus and specials, as well as dietary restrictions and preferences of guests
Education
Bachelor of Science - Business Management
Florida Memorial University
05.2023
Skills
- Leadership
- Communication
- Conflict resolution
- Time management
- Adaptability
- Microsoft Office
- Inventory Management
- Coaching and Mentoring
- Positive and Constructive Feedback
- New Hire Training
Timeline
Customer Service Supervisor
Whole Foods Market
08.2022 - Current
Cashier/Customer Service Representative
Whole Foods Market
07.2019 - 08.2022
Bachelor of Science - Business Management
Florida Memorial University
Similar Profiles
Kiran SchollumKiran Schollum
Customer Service Desk Team Member at Whole Foods MarketCustomer Service Desk Team Member at Whole Foods Market
Brandy GonzalezBrandy Gonzalez
Store Shopper at Whole Foods MarketStore Shopper at Whole Foods Market
Cody HarperCody Harper
Team Member at Whole Foods MarketTeam Member at Whole Foods Market
Jade BejaranoJade Bejarano
Customer Service Representative at Whole Foods MarketCustomer Service Representative at Whole Foods Market
Melanie CowanMelanie Cowan
Receptionist at Miami Lakes AutomallReceptionist at Miami Lakes Automall