Summary
Overview
Work History
Education
Skills
Timeline
Generic

Romario Elie

Port St. Lucie

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Teleperformance
Port Saint Lucie
09.2019 - 10.2023
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Education

High School Diploma -

Lakeside
Georgia
05-2018

Skills

  • Problem solving
  • Conflict resolution
  • Billing adjustments
  • Active listening
  • Stress management
  • Team collaboration

Timeline

Customer Service Representative

Teleperformance
09.2019 - 10.2023

High School Diploma -

Lakeside