Romashia Brown
Statesboro,GA
Summary
Driven Quality Assurance Analyst with a proven track record at Crider Poultry, enhancing QA processes and compliance with FDA regulations. Skilled in data analysis and mentoring, I've streamlined operations for efficiency, improving project alignment and stakeholder communication. Demonstrated excellence in customer service and cash handling, fostering repeat business and maintaining high accuracy levels. Skilled in identifying and resolving issues within collaborative team environment, seeking to transition into new field. Developed strong analytical and problem-solving skills through work in demanding quality assurance settings. Focused on leveraging these skills to drive improvements and efficiencies in new role.
Overview
5
5
years of professional experience
Work History
Quality Assurance Analyst
Crider Poultry
02.2021 - 07.2024
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Fixed identified issues to improve workflows.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Determined server operating limits with weekly load tests.
Cashier
Dairy Queen Grill & Chill
05.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Emanuel County Institute
05.2021
Skills
- Quality Assurance
- Quality processes
- Data Analysis
- Mentoring and training
- Issue Resolution
- Call Monitoring
- FDA regulations
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Technical analysis
- Technical support
- Leadership skills
- Interpersonal skills
- safety
- problem solving
Timeline
Quality Assurance Analyst
Crider Poultry
02.2021 - 07.2024
Cashier
Dairy Queen Grill & Chill
05.2019 - 08.2019
High School Diploma -
Emanuel County Institute
Similar Profiles
James DrakeJames Drake
Lead Maintenance Technician at Crider PoultryLead Maintenance Technician at Crider Poultry
Ivette Torres-GuzmanIvette Torres-Guzman
VP of Supply Chain at Crider FoodsVP of Supply Chain at Crider Foods
Monica GilbertMonica Gilbert
Champion Lead at Crider FoodsChampion Lead at Crider Foods
MICHAEL TWISDALEMICHAEL TWISDALE
Business Technology Instructor at Ogeechee Technical CollegeBusiness Technology Instructor at Ogeechee Technical College
Joy LockettJoy Lockett
Chemical Platoon Leader at Georgia Army National GuardChemical Platoon Leader at Georgia Army National Guard