Romayne J. Leake
Carlisle,USA
Summary
- I am a 10 year US Army veteran who has broad experience in team building, managing and leading organizations of many sizes. I spent the last 16 years in the civilian capacity leading Information Technology and Audio/Video specialists delivering high quality and timely information technology services. I am a proven professional that can thrive in changing and complex environments. Managed workplace accommodations, ensuring compliance with regulations and fostering an inclusive environment. Extensive Department of Defense, inter-agency, and senior executive experience and relationships that would be an asset to any team.
Qualified in many cyber security practices with strong background in overseeing IT infrastructure and team management. Directed key projects that improved system reliability and efficiency. Demonstrated expertise in problem-solving and conflict resolution. Proven leadership, resource management, supervisory, problem-solving, planning, coaching, and team-building abilities. Possess the ability to plan, implement, and manage change within complex organizations.
*Active Department of Defense Top Secret Clearance (TS/SCI)
Participated in IT Review process, operational planning and Risk Management with strong background in overseeing IT infrastructure and managing small projects. Directed key projects for Department of the Army level events that improved system reliability and efficiency.
Overview
25
25
years of professional experience
4
4
ITIL - 4 Foundations
1
1
Comp TIA Secure Infrastructure Specialist
2
2
CompTIA IT Operations Specialist
3
3
CompTIA Security+
Work History
Information Technology Supervisor
USAWC – Chief Information Office
04.2023 - Current
- Responsible for the overall customer experience for War College students, staff, faculty and guests in a military college campus environment. Served as the Customer Service Manager for the installation service desk and Army Enterprise Service Management Platform (Service Now). Over 10 years of experience in planning and managing IT operations and technical support services for senior executive officers (military and civilian); provide basic and in-depth levels of instruction and management in automated data processing and LAN infrastructure at levels of classification up to TOP SECRET. Use project management techniques to manage stakeholder requirements for multi-million-dollar audio/video upgrades. Own responsibility for the installation, maintenance, security, procurement, safety, budgeting, and life cycle replacement of all computer and audio/video related equipment for the facility that support the conference, exercise and war gaming environment. Provide work assignments, supervision, training, leadership of a diverse group of Soldiers and civilians who specialize in Information Systems, Cyber Security, Server Administration and Audio/Visual technology. Responsible for the welfare, morale, work schedule, mission plans and rating/performance appraisals for all personnel within the branch.
- Supervisor; MAJ Jeffrey Gardner - 717-245-4874; Contact; Yes
- Pay Grade; GS - 2210 – 13
- Hours per week; 40
- Duties;
Information Technology Supervisor
U.S. Army War College-Center for Strategic Leadership
12.2010 - 03.2023
- IT Supervisor with years of experience in managing IT operations and technical support services for senior executive officers (military and civilian); provide basic and in-depth levels of instruction and management in automated data processing and LAN infrastructure at levels of classification up to TOP SECRET. Use project management techniques to receive requirements from a variety of customers/clients that conduct conferences at the facility. Managed a diverse team of IT professionals, (soldiers and civilians) fostering an environment of continuous learning and innovation. and assign work to a team that include other information technology and audio/video specialists. Participated in the lead role in the CCB, STIG and RMF process for all IT operations for the division. Responsible for deployment, installation, maintenance, budgeting, and life cycle replacement of all computer and audio/video related equipment for the facility that support the conference, exercise and war gaming environment. Provide all work assignments, supervision, training, leadership 14 person team who specialize in Information Systems, Cyber Security, Server Administration and Audio/Visual technology. Responsible for the welfare, morale, work schedule, mission plans and rating/performance appraisals for all personnel within the branch. Provide technical and procedural guidance concerning new IT solutions and all organizational missions to peers and upper management. Promoted a culture of cybersecurity awareness among employees through regular implementation of security policies and training sessions. Responsible for the installation, maintenance, upgrade, cyber security, and operation of over 900 computer systems of various classifications in a building that is configured to use over 45 classrooms and conference rooms. Vast knowledge of Windows 7/10 required plus IT commercial systems and security products. Performed Information Management Office duties for CSL and served as liaison and in help desk capacity for DAG3 using Remedy ticketing systems.
- Supervisor; LTC Efrain Fernandez / LTC Joel Elston - 757-501-6549; Contact; Yes
- Pay Grade; GS - 2210 – 12/13
- Hours per week; 40
- Duties;
Computer Specialist
U.S. Army War College-Center for Strategic Leadership
12.2005 - 12.2010
- Computer Specialist/Branch Chief with years of experience in managing IT operations and technical support services; provide basic and in-depth levels of instruction and management in automated data processing and LAN infrastructure at mixed levels of classification. Use project management techniques to receive requirements from a variety of customers/clients that conduct conferences at the facility and assign work to a team that include other information technology and audio/video specialists. Review and evaluate completed work assignments for quality and security. Provide Help Desk support for AWC student staff and faculty in a mixed classification environment to include SIPR/NIPR as well as facility specific special purpose networks. Protect customer data by all means in a secure data processing facility.
- Supervisor; Maj. Todd Bryer - 717-713-4912 e-mail: uscavalryscout@yahoo.com; Contact; Yes
- Pay Grade; DA Civ GS - 2210 – 09
- Hours per week; 40
- Duties;
Non-Commissioned Officer In Charge (NCOIC)
U.S. Army War College-Center for Strategic Leadership
01.2004 - 01.2005
- Responsible for providing direction, training, and welfare of a diverse group of soldiers and civilians who specialize in Information Systems and Audio/Visual technology. Responsible for work schedules of all employees while receiving and executing mission plans and deadlines. Responsible for the installation, maintenance, upgrade, security, and operation of over 500 computer systems of various classifications. Vast knowledge of IT commercial systems and security products; ability to maintain and protect IT systems from computer viruses, hackers and other security risks; and knowledge of communication and security regulations and guidelines. Knowledge of physical networking, various network protocols, LAN and PC troubleshooting, configuration of network devices. Coordinate conference and game support with high executive level clients, determine all requirements and supervise setup. Responsible for resolving client issues / complaints that entails providing the highest level of customer service. Heavily involved in resume screening and the interviewing process for incoming employees to the organization.
- Supervisor; Maj. Todd Bryer - 717-245-4238; Contact; Yes
- Pay Grade; U.S. Army Staff Sergeant E-6
GCCS-A Systems Administrator
U.S. Army War College-Center for Strategic Leadership
05.2003 - 10.2004
- Responsible for the installation, maintenance, upgrade, security, and operation of all Global Command and Control System-Army (GCCS-A) assets in Center for Strategic Leadership (CSL), which includes 16 servers with both UNIX and WinNT platforms. Create and instruct executive level GCCS-A classes for War College students. Perform domain user account administration and Information Systems Security Officer duties. Set up Video Teleconferences and upload Defense Collaboration Tool Suite. Assist with conference support throughout War College and the Command and Control Group systems in the 3 classrooms under their control. Was accountable for and maintained over $2.5 M worth of automation equipment.
- Supervisor; Mr. Bob Burns - 717-245-4453
- Pay Grade; U.S. Army Staff Sergeant E-6
Information Systems Administrator
G3 Deployments I Corps Fort Lewis, WA
09.2000 - 07.2002
- Responsible for installing, configuring, backing up, and maintaining FORSCOM’s and I Corps’ GCCS Joint and Army systems; provides classroom instruction and technical assistance to users on GCCS hardware and software installation, operation, data communication, security and resolution to system aberration server and client computers using Solaris, WinNT and Win 2000 operating systems, Served as technical liaison between FORSCOM GCCS personnel and I Corps on all GCCS related issues. Installed and updated Secret and Top Secret government computer systems. Configured NIPRNET and SIPRNET for Ft. Lewis Emergency Operations Center. Responsible for entire G-3 automations lifecycle replacement. Installed, configured and administered GCCS deployable laptops for use in real world deployments. Performed IMO duties under Fort Lewis’ DOIM answered calls concerning user problems with hardware, software and applications. Performed COMSEC custodian duties. Responsible for clearing all individuals for access to EOC using security access rosters. Set up computer and audio/visual equipment to run classified and unclassified briefings. Participates in the development of plans, policies, guidance, procedures, standards, infrastructures, and/or architectures that establish the framework for the management of IT programs in support of the Fort Lewis EOC.
- Supervisor; Martha Pickett
Education
Applied Science and Technology
Gateway Community College
New Haven, CTCisco Certified Network Associate - Information Systems Technology
Augusta State Technical College
Augusta, GAApplied Science and Technology
Thomas Edison State College
Trenton, NJInformation Systems Technology
Central Penn College
Early Childhood Education
Southern Connecticut State University
New Haven, CTSkills
- IT infrastructure management
- IT asset management
- IT compliance
- Help desk support
- Risk Management
Certification
- Professionally trained in ITIL Foundation (Service/Lifecycle) Certified 9/24
- Professionally trained in Knowledge Management 5/23
- Army Management Staff College Supervisor Development Course 4/21
- DISA – ACAS Trained Certificate of Completion – (updated 12/21)
- Risk Management Framework + STIG 101 (9/21)
- Microsoft Windows 10 – Implementing and Managing
- Microsoft Certified Technology Specialist June 2011 (MCTS)
- CompTIA Security+ Certified Professional Sept 2010 (updated 4/23)
- CompTIA Network+ Certified Professional July 2008 (updated 4/23)
- CompTIA A+ Certified Professional September 2007 (updated 4/23)
- Professionally trained in Project Management (Learning Tree Int) 2008
- Adv. PC Config. And Troubleshooting Cert – (Learning Tree) Rockville, MD - 06/06/2003
- Information Assurance Security Officer (IASO) Phase I, II, and III
- Global Command and Control Systems (GCCS) Certified S.A. (Awarded H5 Skill Identifier)
- Professionally Trained Cisco CCNA Specialist (2005)
- Network Switching Systems Oper./Maint. – Fort Gordon, GA
- Information Systems Operator/Analyst – Fort Gordon, GA 03/27/00 – 07/27/00 17 ½wks
- Basic Noncommissioned Officer Course – Fort Gordon, GA 06/08/04 – 10/15/04 18wks
- Completed over 230 hours of Computer Based Training Courses (CISSP, CompTIA CyberSecurity Analyst, CCNA, Certified Ethical Hacker)
- Sys Admin & Security/Network Management 02/12 13-23 May 02 80hrs
- GCCS Security and Systems Administration, Operator, Unix Courses – Keesler AFB – 20 Oct 00 - 23 Feb 05 – 400 hrs
Timeline
Information Technology Supervisor
USAWC – Chief Information Office
04.2023 - Current
Information Technology Supervisor
U.S. Army War College-Center for Strategic Leadership
12.2010 - 03.2023
Computer Specialist
U.S. Army War College-Center for Strategic Leadership
12.2005 - 12.2010
Non-Commissioned Officer In Charge (NCOIC)
U.S. Army War College-Center for Strategic Leadership
01.2004 - 01.2005
GCCS-A Systems Administrator
U.S. Army War College-Center for Strategic Leadership
05.2003 - 10.2004
Information Systems Administrator
G3 Deployments I Corps Fort Lewis, WA
09.2000 - 07.2002
Cisco Certified Network Associate - Information Systems Technology
Augusta State Technical College
Applied Science and Technology
Gateway Community College
Applied Science and Technology
Thomas Edison State College
Information Systems Technology
Central Penn College
Early Childhood Education
Southern Connecticut State University
Similar Profiles
Stephanie Woodring TutkoStephanie Woodring Tutko
Deputy Chief Data & AI Officer at Department of Navy (DON) Chief Information Office (CIO)Deputy Chief Data & AI Officer at Department of Navy (DON) Chief Information Office (CIO)
Attila LippaiAttila Lippai
IT Delivery Manager at IBM ISSC HU Chief Information OfficeIT Delivery Manager at IBM ISSC HU Chief Information Office
Maria Esper RomineMaria Esper Romine
IT Specialist Desktop Customer Support at USDA Office Of The Chief Information Officer, CECIT Specialist Desktop Customer Support at USDA Office Of The Chief Information Officer, CEC
Lily SillsLily Sills
Emergency Department Technician at BETH ISRAEL DEACONESS MEDICAL CENTEREmergency Department Technician at BETH ISRAEL DEACONESS MEDICAL CENTER
Tawnya Livingood-WittTawnya Livingood-Witt
Physician Services Office Manager, LPN at LifePoint Clark Physician ServicesPhysician Services Office Manager, LPN at LifePoint Clark Physician Services