Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Information Specialist I
Third Judicial Circuit Court
2024.08 - Current
Responds to inquiries from the public, attorneys representing litigants, and other departments and agencies.
Coordinates the scheduling of court proceedings and maintains court calendars for each assigned judge.
Audits cases to determine if scheduling is necessary, records are current and complete, and determine if additional information is required.
Directs parties to proper court rooms
Answers inquiries at the counter
Disseminates information regarding Court policies and procedures to public at counter
Assigns and notifies House Counsel of proceedings
Tests case management system and notifies IT of any findings
Records information in court files.
Generates and furnishes court forms/documents.
Updates account information.
Computes and verifies account arrearage.
Initiates and updates court computer programs.
Enters support orders on Court computer systems.
Initiates inquiries to appropriate departments.
Maintains daily statistical data.
Patient Safety Assistant
Henry Ford Hospital Main Campus
2022.08 - 2023.07
Collaborated with nursing staff to develop individualized care plans, resulting in improved patient outcomes.
Prevented medication errors by accurately documenting administered medications and reporting any discrepancies immediately.
Utilized electronic health records software to track patient information, improving the accuracy of medical documentation within the facility.
Educated patients on the importance of adhering to treatment plans, resulting in increased compliance rates among patients under my care.
Reduced the risk of falls by assisting patients with mobility and providing personalized care.
Documented patient information and care activities in electronic health record.
Administrative Assistant
Center for Urban Studies- Wayne State University
2019.10 - 2022.04
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Developed filing system for historical documents, preserving important company records and improving access to information.
Provided general administrative support including data entry, document preparation, and mail distribution.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI
05.2023
High School Diploma -
West Bloomfield High School
West Bloomfield, MI
06.2017
Skills
Information Management
Regulatory Compliance
Database Administration
Record preparation
Microsoft Office
Project Management
References
Valeria Cook- Business Manager
Center for Urban Studies
vcook@wayne.edu
3135778633
Tamiah Walls
Apex Scholars
tamiahwalls98@gmail.com
3132085846
Timeline
Information Specialist I
Third Judicial Circuit Court
2024.08 - Current
Patient Safety Assistant
Henry Ford Hospital Main Campus
2022.08 - 2023.07
Administrative Assistant
Center for Urban Studies- Wayne State University
2019.10 - 2022.04
Bachelor of Science - Public Health
Wayne State University
High School Diploma -
West Bloomfield High School
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