Romeer Campbell
Philadelphia,PA
Summary
At The Watermark At 3030, I excelled in high-pressure situations, enhancing customer satisfaction by efficiently managing unexpected events and inquiries. Demonstrating a blend of exceptional customer service and multitasking proficiency, I significantly contributed to a welcoming atmosphere, supporting team collaboration and ensuring seamless dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Host/Sever/Food Runner
The Watermark At 3030
06.2020 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Bunnell High School
Stratford, CT05.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
Timeline
Host/Sever/Food Runner
The Watermark At 3030
06.2020 - 05.2024
High School Diploma -
Bunnell High School
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