Romel Mendoza
Tampa,FL
Summary
Dynamic leader with proven expertise in operations and budget management, adept at driving district growth and optimizing profitability. At Acapulco Tropical Supermarket, spearheaded a team of 120+ across five locations, achieving $28 million in annual sales through strategic planning and staff development. Excels in tactical business planning and leadership, ensuring stellar customer service and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager/Store Manager
Acapulco Tropical Supermarket
Bradenton, US
03.2015 - 08.2024
- The district manager for all five locations oversees all operations and over 120 employees.
- Combined store sales of $28 million annually between all stores.
- Hiring and training store managers.
- Collaborating with managers to set goals for each store.
- Communicating and enforcing customer policies to managers, and team members.
- Setting goals, such as sales estimates and revenue projections.
- Ensuring that marketing efforts are consistent across each store.
- Managing a district budget.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Organized promotional events in order to drive sales volume in the district's stores.
- Ensuring that each store operates within the budget.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Managed inventory and supplies to ensure materials were available when needed.
- Performed regular price checks to ensure competitive pricing.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
Starbucks
Tampa, US
01.2013 - 03.2015
- Oversee daily store operations, including sales, inventory management, and customer service.
- Manage and train a diverse team of sales associates, cashiers, and management staff.
- Recruit, interview, and hire new employees to fill openings.
- Develop and implement effective sales strategies and promotions to drive sales growth.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Manage payroll and employee orientation processes.
- Provide exceptional customer service, and ensure all customer interactions are positive and memorable.
- Maintain a clean, organized, and safe store environment.
- Develop and implement operational processes and procedures to improve efficiency and productivity.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Analyze sales data, and make informed decisions to drive sales growth and improve profitability.
- Manage inventory levels, including ordering and receiving merchandise.
Education
MBA - Operations Management
Liberty National University
Wilmington, DE05-2011
Skills
- Budget management
- Operations management
- Staff development
- Training and coaching
- Leadership development
- Tactical business planning
- District expansion
- Requests for proposal
- District growth management
- Operational oversight
- Strategic planning
- Productivity improvements
- Sales forecasts
- Business administration
- Business development
- Recruiting and hiring
- Profitability optimization
Certification
Food Handler Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: District Supermarket Manager
Timeline
District Manager/Store Manager
Acapulco Tropical Supermarket
03.2015 - 08.2024
Store Manager
Starbucks
01.2013 - 03.2015
MBA - Operations Management
Liberty National University
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