Romelda Benjamin
Jersey City
Summary
I am excited to apply for opportunities through your company. With a diverse background in performance, management, receptionist, front desk, office management, teaching, and customer service, I bring a unique combination of creativity, adaptability, and strong interpersonal skills that make me well-suited for various roles. My ability to quickly learn new systems, collaborate effectively, and manage multiple responsibilities in fast-paced environments makes me a valuable asset to any team.
Overview
23
23
years of professional experience
1998
1998
years of post-secondary education
Work History
Personal Assistant
Yolanda Geralds
New York
08.2023 - 11.2024
- Managed daily schedules and appointments for the executive team.
- Coordinated travel arrangements and itineraries for business trips.
- Assisted in preparing meeting agendas and taking minutes during discussions.
- Managed on-set talent, catering, and support.
Membership Advisor
Equinox
New York
07.2019 - 03.2020
- Membership Sales
- Personal Training Packages Sales
- Spa Packages Sales
- Pilates Packages Sales
- Group Sales
- Promotions
- Club Tours
- Sales, Marketing
Front Desk Manager
Equinox Columbus Circle
New York
09.2015 - 03.2020
- Platinum Front Desk Winner 2017/2018
- Gold Front Desk Winner Three years & Running
- Employee of the Month (Multiple Months)
- Safe access and bank deposits
- Processing transactions, selling packages, payments, from $2,000-$250,000
- Handled Billing for Corporate Accounts (Spectrum, Bank of America, CNN, American Express, Morgan Stanley, Chase, & Time Warner)
- Training & Hiring
- Scheduling and Payroll
- Onboarding and Procedural Training
- Heavy phone and desk traffic
- Oversaw the Columbus Circle location, Managed, handled any & all issues that arose
- Ensuring all members & guest have a superior Equinox Experience
- Sales
Front of House Manager
The Shubert Organization
New York
05.2013 - 01.2020
- Managed Off Broadway Theater
- Box Office Close Out
- Supervised Front & Back of House, Box Office, Security, Custodial
- Onboarding
Spa Coordinator
Equinox
New York
09.2016 - 03.2019
- Greeted & Checked in Guest
- Office Manager
- Scheduling
- Inventory
- All Forms of Payments & Sales
Primary Care Doctors Receptionist/ Office Manager
Dr. Karen Thornton
New York
03.2003 - 05.2005
- Insurance Verification
- Co-Pays
- Billing
- Patient and Nurse Schedules
- Office Supplies
- Prescriptions
- Pharmaceutical Reps
- Payroll
- Medical Terminology
- Phone Triage
Office Manager
Ruby Foo's
New York
08.2001 - 12.2003
- High Phone Volume
- Reservations
- Special Events Planning
- Office Supplies Order
- Payroll Input
- Vendor Invoice Payments
- Onboarding Paperwork
- Paycheck Distribution
Education
Bachelor of Arts - Musical Theater
Point Park University
Pittsburgh, PA 08.1994 - 05.1998
Pittsburgh H.S. For The Creative And Performing Arts
Pittsburgh, PASkills
- Receptionist
- Sales
- Front desk
- Scheduling
- Customer Service
- Customer Support
- Training
- Onboarding
- Payroll
- Banking
- Multiple phone lines
- Billing
- Office management
- Inventory
- Retail transactions
- Hiring
- Reservationist
- Special events planning
Timeline
Personal Assistant
Yolanda Geralds
08.2023 - 11.2024
Membership Advisor
Equinox
07.2019 - 03.2020
Spa Coordinator
Equinox
09.2016 - 03.2019
Front Desk Manager
Equinox Columbus Circle
09.2015 - 03.2020
Front of House Manager
The Shubert Organization
05.2013 - 01.2020
Primary Care Doctors Receptionist/ Office Manager
Dr. Karen Thornton
03.2003 - 05.2005
Office Manager
Ruby Foo's
08.2001 - 12.2003
Bachelor of Arts - Musical Theater
Point Park University
08.1994 - 05.1998
Pittsburgh H.S. For The Creative And Performing Arts