Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Romelle Northrop

Roswell,GA

Summary

Attentive Professional with 16 years of experience in Construction account management, 6 years of Operational management, and 6 years Purchasing and combined 16 years Accounting. Dedicated to fantastic client services, on-time payments, and detailed documentation. Friendly, and Loyal worker known for resourcefulness, reliability, attention to detail and conflict resolution qualities. Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.

Overview

20
20
years of professional experience

Work History

Production Manager

BEC Flooring LLC
02.2023 - Current
  • Created processes and procedures to increase sales process from sale to completion of installation
  • Just recently had the highest sales month since company opened and highest amount of installs completed in a month since company opened
  • Answer all phone calls, create leads and schedule measurements and job inspections
  • In charge of hiring installers
  • Verify contracts and supplies sold on job
  • Verify GPM is met on each job sold
  • Communicate with team in weekly meetings any processes and procedures that are working or need improvements
  • Create purchase orders and order materials
  • Receive and release materials from warehouse
  • Keep inventory on stock items
  • Schedule Jobs with customers and project managers
  • Manage jobs from start to finish
  • Communicate with installers to resolve any conflicts that arise on jobs
  • Process payroll weekly on all completed jobs
  • Process vendor invoices and payments.
  • Devised and administered cost control initiatives saving thousands.

Operations Coordinator/Project Manager

Quality Carpet and Vinyl
06.2022 - 02.2023
  • Maintain and confirm budget and scope of work for assigned jobs
  • Once budget is created and change orders needed are requested enter all information into RFMS and schedule
  • Communicate with General Contractors and Superintendents at MainStreet assigned to specific jobs for any issues that arise and change order requests and approvals during installation process
  • Communicate with Installers throughout job completion
  • Once job is completed verify all payable services have been accounted for and any change orders have been received them send to Accounting to process payroll and close job
  • In 7 months of working with company, increased productivity for clients from 30 jobs completed in August last year 2021 to 107 jobs completed in the month of August 2022
  • That is a 234% increase in one month the year of 2022
  • Created better processes to make productivity better and ensure jobs are documented better throughout installation process.

Installation Manager

Floor & Tile CO
02.2022 - 06.2022
  • Opened new Atlanta market office and onboarded all new installers
  • Operate and oversee flooring installations for 30 + installs weekly.
  • Train and educate installers and employees
  • Provide superior customer service
  • Communicate with Installers to complete work orders in timely manner
  • Negotiate pricing and onboard installers
  • Verify labor and materials on work orders
  • Weekly payroll for installers
  • Labor rate corrections
  • Schedule flooring installations
  • Develop better business practices by ongoing training and communication with installers and upper management
  • Research, create and communicate with installers any chargebacks for any jobs they completed.
  • Directed teams in installation, testing, start-up and system commissioning tasks

Installation Service Manager

Service Pros Installation Group
08.2020 - 02.2022
  • Operate and oversee flooring installations for 9 stores
  • Train and educate installers and employees
  • Provide superior customer service
  • Communicate with Quality Manager to complete work orders in timely manner
  • Brought weekly LTR scores from 0 to 10 in less than 2 months
  • Negotiate pricing and onboard installers
  • Verify labor and materials on Purchase Orders
  • Order and keep inventory of all warehouse inventory in New Orleans office
  • Weekly payroll for installers
  • Labor rate corrections
  • Schedule flooring installations
  • Develop better business practices bringing weekly installs from 15 to 30.
  • Research, create and communicate with installers any chargebacks for any jobs completed
  • Brought gross profit margin up to 35% from 24% and MOT down to 7-14 days from over 30 days.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Operations Manager

Baudier's Flooring LLC
01.2018 - 08.2020
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives
  • Trained, mentored, and supported a high-performing team
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom- line profitability
  • Managed day-to-day operations, including supervision and assignment delegation for a 3-member team
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor, and reviewing financial reports
  • Established organizational vision and developed strategies to achieve sales, profit and loss, and customer service goals
  • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory
  • Led department meetings to build team cohesiveness and coordinate projects
  • Determined recurring business needs and maintained necessary inventory levels
  • Cultivated new vendor relationships using dynamic communication and negotiation skills
  • Obtained quotes from various suppliers to determine the most cost-effective purchasing options
  • Current Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists, and load tags
  • Communicated with customers and management to report delays
  • Monitored trends, tariffs, customs regulations, and competitors' pricing structures on an ongoing basis
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions
  • Coordinated import and export operations and ensured adherence to schedules and deadlines
  • Estimated amount of product and labor needed to complete jobs using
  • VU360 program.

Purchasing and Estimating Agent

Elliott Homes LLC
08.2015 - 01.2018
  • Processed work orders, purchase orders, created contracts and scopes of work and set budgets on 12 house plans with 5 elevations each in 12 home developments
  • Estimated materials and labor per site specific house plans
  • Identified and corrected problems with the software
  • Consulted with architect on plan revisions needed
  • Completed vendor set up & training on ITK software
  • Estimated and priced home owner special requests
  • Worked closely with supply vendors, subs and field staff to assure best work practices, pricing and schedule accuracy
  • Successfully led key projects which resulted in the company from moving from 50 home closings into 120 in 2018
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.

Accounting Assistant

Shular Companies
02.2013 - 08.2015
  • Investigated and resolved discrepancies in monthly bank accounts
  • Detailed financial data for management
  • Updated accounting records with client checks and cash receipts
  • Compiled financial data including compliant ledger and journal records
  • Coordinated timely payments from vendors
  • Coded invoices and other records to maintain organized and accurate records
  • Updated and reconciled accounts payable with purchase orders for accuracy
  • Prepared month-end closing entries for detailed reporting and recordkeeping
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
  • Gathered all banking transactions via statements, recorded activity in Excel format and reconciled balances
  • Collaborated internally with team members and employees across multiple departments and accounting to ensure consistent circulation and billing data
  • Assessed data and information to check entries, calculations and billing codes for accuracy
  • Handled mail correspondence throughout financial departments
  • Managed daily bookkeeping functions with a mention to accounts receivable, accounts payable, banking reconciliation and disbursements
  • Payment Processing
  • Reconciled operations database with accounting system information to calculate and determine monthly revenue
  • Maintained accuracy when reviewing and reconciling general ledger
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.

Accounts Payable Clerk

Roy Anderson Corp
11.2006 - 02.2013
  • Complete year end paperwork and research and correct any discrepancies
  • Maintained accounting ledgers by verifying and posting account transactions
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
  • Created receiving reports and updated vendor balance sheets to record accounts payable
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers
  • Reconciled monthly statements and transactions to keep records accurate and current
  • Reported sales taxes by calculating requirements on paid invoices
  • Expedited payments by verifying accuracy and currency of vendor information
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors
  • Prepared and updated vendor files, including tax and insurance information.

Disbursement Coordinator

GLOBAL FINANCIAL AID SERVICES
02.2004 - 11.2006
  • Reviewed student files to ensure all documents turned in to complete financial aid
  • Contacted students for additional documents missing then determined what kind of aid student was eligible for
  • Once eligibility determined, ran disbursement report and verified information one more time, once all information is correct completed disbursements to schools.

Education

High School Diploma -

Harrison Central High School
Gulfport, MS
05.1995

Skills

  • AS400 (4 years)
  • Self Motivation
  • Decision Making (10 years)
  • Ability to work under Pressure (10 years)
  • Invoicing and billing
  • SAP (2 years)
  • Internal controls
  • RFMS (6 years)
  • Vendor relationships (10 years)
  • Adaptability
  • Inventory Control (6 years)
  • MS Office (10 years)
  • Microsoft Office (10 years)
  • Training
  • Operations (6 years)
  • Journal Entries (6 years)
  • General Ledger Reconciliation (6 years)
  • Accounts Receivable (6 years)
  • Bank Reconciliation (6 years)
  • Quality control (6 years)
  • Supervising experience (6 years)
  • Financial Report Interpretation (6 years)
  • Forecasting (4 years)
  • Payroll (6 years)
  • SPOT (1 year)
  • IMS (1 year)
  • Project management (6 years)
  • Management (8 years)
  • Purchasing
  • Accounting software
  • Profit & Loss (6 years)
  • Zoho Books (2 years)
  • Assessments
  • Project timeline management — Proficient
  • January 2022
  • Prioritizing and allocating time to effectively achieve project deliverables
  • Full results: Proficient
  • Spreadsheets with Microsoft Excel — Proficient
  • August 2021
  • Knowledge of various Microsoft Excel features, functions, and formulas
  • Management & leadership skills: Impact & influence — Proficient
  • June 2021
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field
  • Staff Management
  • Value Stream Mapping
  • Cause and Effect Analysis
  • Customer Support
  • Material Handling Expertise
  • Supply Management Expertise
  • Quality Assurance Controls

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Production Manager

BEC Flooring LLC
02.2023 - Current

Operations Coordinator/Project Manager

Quality Carpet and Vinyl
06.2022 - 02.2023

Installation Manager

Floor & Tile CO
02.2022 - 06.2022

Installation Service Manager

Service Pros Installation Group
08.2020 - 02.2022

Operations Manager

Baudier's Flooring LLC
01.2018 - 08.2020

Purchasing and Estimating Agent

Elliott Homes LLC
08.2015 - 01.2018

Accounting Assistant

Shular Companies
02.2013 - 08.2015

Accounts Payable Clerk

Roy Anderson Corp
11.2006 - 02.2013

Disbursement Coordinator

GLOBAL FINANCIAL AID SERVICES
02.2004 - 11.2006

High School Diploma -

Harrison Central High School

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Romelle Northrop