Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Romello Deen

Amityville,NY

Summary

Skilled professional versed in stocking and selling parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations. Seasoned Commercial Parts Professional with strong knowledge in parts identification, supplier negotiations, and inventory management. Known for fostering long-lasting relationships with suppliers and customers. Demonstrates solid problem-solving skills and ability to deliver high-quality customer service. Significant impact made in previous roles through efficient process improvement initiatives. Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management. Highly knowledgeable in automotive and machinery parts sales with background in managing inventory, providing customer service, and driving sales growth. Skilled in identifying client needs, recommending solutions, and facilitating transactions. Demonstrated ability to improve operational efficiency and enhance customer satisfaction through proactive service and effective communication. Successfully increased parts department revenue by fostering strong relationships with customers and vendors. Resourceful professional with background in automotive and machinery parts sales. Known for high productivity and efficiency in task completion, excels in inventory management, customer relationship building, and problem-solving skills. Brings strong organizational abilities, effective communication, and teamwork skills to excel in fast-paced environments. Resourceful Commercial Parts Professional known for high productivity and efficient task completion. Possess specialized skills in parts inventory management, customer service excellence, and sales strategy development. Excel in communication, teamwork, and problem-solving to deliver outstanding results in fast-paced environments. Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales. Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

13
13
years of professional experience

Work History

Commercial Sales Manager

Advanced Auto Parts
Amityville, NY
06.2023 - Current
  • Supported sales team members to drive growth and development.
  • Identified key target markets through analysis of customer demographics and preferences.
  • Researched industry trends and competitive landscape to inform sales strategy.
  • Responded promptly to customer inquiries about products or services being sold.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw regional and local sales managers and staff.
  • Collaborated with marketing team to develop effective promotional campaigns.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Gained market share in new sales performance through aggressive team training.
  • Ensured all required documents were submitted accurately and on time for each sale.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Established pricing policies and negotiated contracts with vendors and customers.
  • Monitored competitors' activities to stay ahead of the competition in terms of products and services offered.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Evaluated local market to change sales tactics and product descriptions.
  • Implemented packaged sale programs for various products to increase profits.
  • Communicated with marketing team to maximize campaign effectiveness.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Prepared presentations outlining product features, benefits, pricing options.
  • Maintained relationships with high-profile and return clients.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Built and trained team of productive and motivated sales representatives.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Provided technical advice regarding products or services being sold.
  • Developed long-term strategic plans for increasing market share and profitability.
  • Conducted market research and analysis to identify business opportunities, dramatically increasing expansion.
  • Visited and investigated local companies to determine and meet exact needs.
  • Created detailed reports on sales performance metrics for management review.
  • Assisted in the development of marketing materials such as brochures, flyers, catalogs.
  • Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
  • Directed and coordinated products, services and sales activities.
  • Analyzed data to identify areas of improvement in the organization's sales process.
  • Promoted exemplary leadership by communicating company's goals and strategic vision.
  • Recruited, trained, coached, and managed sales personnel.
  • Analyzed competitor markets and reviewed trends.
  • Rolled out new employee training program effective at building professional and personal growth.
  • Conducted market research to identify new business opportunities.
  • Developed relationships with key stakeholders within client organizations.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Identified product gams and developed solutions to minimize impact.
  • Maintained effective customer communications and built strong customer relationships.
  • Implemented innovative strategies to maximize revenue growth potential in various markets.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Managed a portfolio of accounts while developing new business from existing clients.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Conducted market research and reported on competitors.
  • Developed and implemented strategies for expanding customer base.
  • Generated leads through cold calling, emailing, attending trade shows, and other methods.
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Managed household errands and other essential duties.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted testing of software and systems to ensure quality and reliability.

Commercial Parts Professional

AutoPlus
Lindenhurst, NY
02.2012 - 03.2023
  • Managed budgeting process for purchasing new equipment or expanding existing facilities.
  • Organized and maintained the parts warehouse for easy access and efficient workflow.
  • Prepared detailed reports on parts department performance, highlighting achievements and areas for improvement.
  • Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
  • Established pricing strategies to remain competitive while ensuring profitability.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Provided technical support to customers with inquiries about parts and services.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Analyzed parts performance data to identify trends and make informed purchasing decisions.
  • Oversaw installation of new systems designed to increase efficiency within the department.
  • Monitored competitor activities including product launches, promotions, and pricing strategies.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Ensured compliance with industry regulations and standards in parts management operations.
  • Ordered or purchased supplies to maintain optimum inventory.
  • Prepared and managed the parts department budget, including forecasting and expense control.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Taught and trained new sales personnel on customer service and sales techniques.
  • Maintained and updated a database of parts inventory.
  • Developed and implemented parts department policies and procedures to improve efficiency.
  • Received, examined and reshelved returned parts.
  • Organized promotional events such as trade shows and open houses.
  • Arranged and directed delivery and installation of products and equipment.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Managed customer inquiries and complaints regarding parts availability and pricing.
  • Assisted in the development of training materials related to commercial parts operations.
  • Generated reports summarizing inventory levels, sales trends, and purchasing activity.
  • Collaborated with other members of sales team to reach targets.
  • Cross-sold additional products and services to purchasing customers.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Located and labeled parts to maintain organized inventory of stock.
  • Networked to build client base and promote products to new and existing clients.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Oversaw inventory management, ensuring optimal stock levels for efficient operations.
  • Coordinated with service department to ensure availability of necessary parts for repairs.
  • Utilized parts management software for inventory tracking and order processing.
  • Coordinated delivery schedules for parts orders with logistics department.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Created marketing materials highlighting new products and features.
  • Resolved customer complaints regarding part selection or order accuracy.
  • Implemented inventory control systems to track parts usage and reduce waste.
  • Participated in trade shows and industry events to stay informed on market trends.
  • Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
  • Ensured orders were placed in a timely manner to meet customer needs.
  • Managed procurement processes, negotiating with suppliers to secure best prices.
  • Developed relationships with vendors to ensure competitive pricing for parts purchases.
  • Analyzed sales data to identify opportunities for growth in specific markets.
  • Coordinated parts logistics, ensuring timely delivery to customers and service departments.
  • Reviewed customer feedback surveys to identify areas of improvement.
  • Controlled daily parts program activities to improve sales and inventory management.
  • Performed scheduled inventory audits per to verify accuracy and product availability.
  • Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Conducted testing of software and systems to ensure quality and reliability.

Education

High School Diploma -

City College
Gergetown
01-2001

Skills

  • Sales forecasting
  • Customer service
  • Team building
  • Lead generation
  • Customer relationship management
  • Inventory management
  • Sales training
  • Technical support
  • Reference selling
  • Promotional campaigns
  • Budget management
  • Sales strategy
  • Business development
  • Contract negotiation
  • Sales territory growth
  • Prioritization
  • Account management
  • Solution selling
  • Profitability assessments
  • Marketing
  • Profit maximization
  • Team collaboration
  • Review of contracts
  • Business development and planning
  • Financial records analysis
  • Performance analysis
  • Brand marketing
  • Financial analysis
  • Multitasking Abilities
  • Contract management
  • Direct sales
  • Sales plan implementation
  • Client retention
  • Advertising campaigns
  • Market trend analysis
  • National account management
  • Talent recruiting
  • Teamwork
  • Sales process optimization
  • Brand development
  • Sales analytics
  • Multitasking
  • Problem-solving aptitude
  • Customer trend analysis
  • Extensive personal network
  • Public speaking
  • Competitive analysis
  • Team leadership
  • Budgeting and expenditures
  • Marketing campaign support
  • GoldMine CRM
  • Product demonstration
  • Presentations
  • Channel Partner Relationships
  • Consultative and relationship selling
  • Lead identification and generation
  • Active listening
  • Customer satisfaction management
  • Cross-channel marketing
  • Interdepartmental collaboration
  • Performance reviews
  • Networking
  • Pricing strategy
  • Profit and revenue-generating strategies
  • Sales presentations
  • Customer billing
  • New hire onboarding

Languages

English
Professional

Accomplishments

  • Top sales in all my Jobs
  • Best rated Manager

Timeline

Commercial Sales Manager

Advanced Auto Parts
06.2023 - Current

Commercial Parts Professional

AutoPlus
02.2012 - 03.2023

High School Diploma -

City College
Romello Deen