Romelo Bracy
Tucson,AZ
Summary
Detail-oriented professional offering expertise writing factual, fair and balanced news stories and headlines. Possessing exceptional strengths in scriptwriting, editing, and delivery for newscasts. Deadline-driven and thriving in fast-paced environments.
Overview
8
8
years of professional experience
Work History
News Producer
KGUN9 SCRIPPS NEWS
Tucson, AZ
10.2022 - Current
- Researched and pitched news stories to anchors, reporters and other producers.
- Developed daily rundowns for newscasts by selecting stories, assigning reporters, writing teases and setting up graphics.
- Coordinated with photographers and editors on video elements for broadcast.
- Organized meetings with correspondents to discuss story ideas and strategies.
- Collaborated with assignment desk staff to ensure appropriate coverage of breaking news events.
- Edited scripts for accuracy, grammar, clarity and style consistency prior to airtime.
- Created promotional materials for upcoming shows or series featuring content from past broadcasts.
- Directed talent on camera during rehearsals and actual tapings.
- Reviewed viewer feedback on social media platforms such as Facebook, Twitter and YouTube.
- Updated website content regularly with relevant news articles, videos or podcasts.
- Initiated contact with outside sources such as PR firms, government offices or celebrities' representatives when necessary.
- Enforced time limits to journalists, reporters and anchors on-air.
Reservations Coordinator
Hilton El Conquistador
ORO VALLEY , AZ
01.2022 - 10.2022
- Made and confirmed group and everyday reservations.
- Acted as hotel group's main contact regarding reservations for all group guests.
- Kept records of room availability and guests' accounts, manually and using computer software.
- Handled incoming calls pertaining to new reservations, inquiries, cancellations.
- Prepared invoices to be sent out to customers upon completion of their stay.
- Managed online booking systems such as Expedia, Hotels.com and Booking.com.
- Coordinated group reservations for hotel guests, ensuring accurate data entry and payment processing.
- Developed effective relationships with clients to ensure repeat business and satisfaction.
- Provided customer service support to clients via telephone and email inquiries related to group reservations.
- Created detailed reports of all group reservation activities, including number of rooms booked, average daily rate, duration of stay, and total revenue.
Front Desk Supervisor
Westward Look Resort
Tucson, AZ
12.2016 - 01.2022
- Greeted guests upon arrival and checked them in to their rooms.
- Organized daily room assignments and ensured all necessary paperwork was completed accurately.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
- Assisted with training new staff members on front desk procedures and policies.
- Supervised a team of 3 front desk agents ensuring tasks were completed efficiently and effectively.
- Monitored occupancy rates for each day as well as weekly and monthly trends to ensure maximum revenue was achieved.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
Education
Bachelor of Science - Sports Broadcasting
Full Sail University
Winter Park, FL03-2022
Skills
- Script Writing
- Video Editing
- Interviewing techniques
- Partnership Building
- Deadline Management
- Guest accommodations
- Social media networking
- Guest services management
- Guest complaint resolution
- Community Relations
Timeline
News Producer
KGUN9 SCRIPPS NEWS
10.2022 - Current
Reservations Coordinator
Hilton El Conquistador
01.2022 - 10.2022
Front Desk Supervisor
Westward Look Resort
12.2016 - 01.2022
Bachelor of Science - Sports Broadcasting
Full Sail University
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