ROMENIA SHAPEL WILLIAMS
Aiken,SC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
23
23
years of professional experience
Work History
Lead Patient Food Service Worker, Supervisor
Charles B Webster Detention Aramark
01.2012 - Current
- Responsible for the following duties:
- Get log sheet to log in time tray was delivered
- Take meal tray to patients room, use Aidet which mean Acknowledge, Introduce, Duration, Explain, Thank You
- Taking ICU truck on the floor and picking it up taking it back to the kitchen to be sanitized
- Wiping carts down, lining trays, bagging silverware
- Answering telephone in call center, putting in orders
- Cooking on room service line
- Preparing things that patients order on tray
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Set up and broke down food service lines quickly to maintain service flow.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Administrative Assistant
Healing Touch Massage / Spa
10.2011 - Current
- Responsible for the following duties:
- Answer phones and scheduling appointment clients
- Collect Payments
- Filing Paperwork
- Stay at home mom and attended school
Environmental Service
Trinity on Laurens
01.2010 - 01.2012
- Responsible for the following duties:
- Follow cleaning schedule (daily, weekly, monthly, etc.) as outlined for housekeeping department
- Clean assigned areas, furnishings, and fixtures according to established housekeeping procedures
- Clean floors, dry mops, wet mops, sweeps, disinfects where and when necessary
- Perform emergency housekeeping as accidents occur
- Assist residents with small tasks
- Assist with laundry
- Train new associates
Wal-Mart
03.2007 - 01.2010
Cashier
03.2005 - 02.2007
- Responsible for the following duties:
- Provided excellent customer service, selling to and servicing customers within one or more departments
- Provided customer assistance and ensured basic merchandise replenishment needs are meet in order to deliver a positive customer shopping experience
- Balanced register
- Performed Layaway operations by ringing up customer’s merchandise and filing their personal information
- Trained new cashiers
- Assisted in the Pharmacy
- Cleaned work area after shift change
Cashier, Cook
Burger King
06.2000 - 03.2005
- Responsible for the following duties:
- Prepared breakfast and lunch sandwiches correctly as they appeared on the monitor
- Set up the machine for soft drinks
- Took orders correctly as customers came to drive thru window
- Balanced register
- Trained Associates on cashiering and cooking
Education
Graduate - undefined
Jobs for Life
Aiken, SCCertificate in Medical Coding and Billing - undefined
Aiken Technical College
Graniteville, SCCertificate in Nursing Assistant, Stratford Career - undefined
Skills
- Customer Service
- Retail Experience
- Proficient in
- MS Office Suite
- Answering multiple phone lines
- Leadership and Training Background
- Filing / Organization
- Multitasking
- Food Handling Standards
- FIFO Procedures
- Work Coordination
- Goal Establishment
- Food and Safety Standards
- Portion Out Servings
- Track Food Use
- Maintain Food Safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Patient Food Service Worker, Supervisor
Charles B Webster Detention Aramark
01.2012 - Current
Administrative Assistant
Healing Touch Massage / Spa
10.2011 - Current
Environmental Service
Trinity on Laurens
01.2010 - 01.2012
Wal-Mart
03.2007 - 01.2010
Cashier
03.2005 - 02.2007
Cashier, Cook
Burger King
06.2000 - 03.2005
Graduate - undefined
Jobs for Life
Certificate in Medical Coding and Billing - undefined
Aiken Technical College