Romeo Colon

Team Member

Burger King

08.2023 - Current

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Assisted customers in selecting merchandise best suited to needs.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Reduced wait times for customers by implementing more efficient checkout process.
Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Achieved high level of customer service with thorough product knowledge and attentive assistance.
Improved customer satisfaction by quickly helping each person find desired items.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.