Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Romeo Torres

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and supervised.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Driver

DoorDash
Fresno , CA
04.2020 - Current
  • Delivered packages to customers in a timely and efficient manner.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Delivered goods and services to customers on time and in excellent condition.

Kitchen Manager

Chipotle Grill
San Antonio, TX
09.2023 - 03.2024
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.

Cook

Chipotle Grill
San Antonio, TX
05.2022 - 09.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.

Cook

Papi's Mex Grill
Fresno, CA
08.2019 - 04.2020
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Organized storage areas for efficient usage of space.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Assistant Manager

IHOP
Edinburg,, TX
02.2015 - 06.2019
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Server

IHOP
Weslaco, TX
07.2012 - 02.2015
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.

Education

GED -

Edison High School
Fresno, CA
05-2007

Some College (No Degree) - General Studies

Fresno City College
Fresno, CA

Skills

  • Punctual and Reliable
  • Customer rapport
  • Safety Management
  • Customer Service
  • Problem-Solving

Certification

ServSafe certified

References

References available upon request.

Timeline

Kitchen Manager

Chipotle Grill
09.2023 - 03.2024

Cook

Chipotle Grill
05.2022 - 09.2023

Driver

DoorDash
04.2020 - Current

Cook

Papi's Mex Grill
08.2019 - 04.2020

Assistant Manager

IHOP
02.2015 - 06.2019

Server

IHOP
07.2012 - 02.2015

GED -

Edison High School

Some College (No Degree) - General Studies

Fresno City College

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Romeo Torres