Romeo Valentine
Springtown,TX
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Technical Services Crew
City of Fort Worth WRMC/GSMC
Fort Worth, Texas
03.2025 - Current
- Set up FOH with Audio Engineer to ensure routing of all signals and confirm clear and proper playout of preproduction, ensuring cues and commands from ShowCaller.
- Maintained FOH audio components, ensuring proper routing of equipment, amps, and cabinets for optimal sound quality.
- Assisted in routing Dante audio, facilitating clear communication and sound distribution during events.
- Maintain Lighting console and broadcast lighting system
- Repaired theatrical lighting by replacing bulbs and servicing fans, contributing to consistent performance of lighting systems.
- Supported setup of ClearCom and Riedel communication systems during events.
- Repair or replace damaged video board tiles and components.
- Work with shows and outside groups up to and including broadcast engineers.
Sales Consultant
Power Home Remodeling
Irving, Texas
01.2024 - 01.2025
- Educated customers on product features and benefits for informed decision-making.
- Collaborated with design teams to create customized home improvement solutions.
- Consulted with clients to assess home remodeling needs and preferences.
- Managed Customer Project from start to finish with QA team
Quality Assurance Specialist
Ritchie Bros. Auctioneers
Fort Worth, TX
10.2012 - 11.2023
- Developed and implemented testing protocols for auction processes and systems.
- Conducted thorough inspections of auction items for quality assurance compliance.
- Collaborated with cross-functional teams to address quality-related issues promptly.
- Reviewed documentation and reports to ensure accuracy and completeness of information.
- Trained new staff on quality assurance procedures and best practices effectively.
- Analyzed feedback from customers to identify areas for improvement in quality measures.
- Assisted in maintaining compliance with industry standards and regulatory requirements consistently.
- Facilitated regular audits to reinforce adherence to quality control policies and procedures.
- Consulted with management and personnel to educate on QA standards.
- Developed and maintained quality assurance protocols, processes and procedures.
- Coordinated activities with other departments related to product release decisions.
- Reviewed customer requirements and specifications to ensure products met standards.
- Prepared reports to communicate results of quality inspection activities to management.
- Analyzed data from inspection results for trends in order to recommend process improvements.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Conducted regular internal audits to identify non-conforming issues.
Education
Sam Houston High School
Arlington, TXSkills
- Technical troubleshooting
- Technical support
- Audio routing
- Equipment maintenance
- Quality assurance
- Service optimization
- Project management
- Cross-functional collaboration
- Problem solving
- Attention to detail
- Team training
- Compliance monitoring
- Crew leadership
- Customer technical assistance
- Customer service
- Customer engagement
- Verbal and written communication
- Diversity awareness
- Influencing skills
- Initiative and Self-motivation
Languages
Spanish
Professional
English
Professional
Certification
- Scissor/Aerial Lift Operator
- Trained crowd Manager
- Utility Vehicle
- Powered Industrial Truck
Affiliations
- Father of 2
- Traveling
- Sports enthusiast
- Volunteer and active community involvement
Accomplishments
- Army Honorable Discharge
Timeline
Technical Services Crew
City of Fort Worth WRMC/GSMC
03.2025 - Current
Sales Consultant
Power Home Remodeling
01.2024 - 01.2025
Quality Assurance Specialist
Ritchie Bros. Auctioneers
10.2012 - 11.2023
Sam Houston High School