Janice Tucker
Milwaukee,WI
Summary
Conscientious Treatment Technician known for high productivity and efficient task completion. Possess specialized skills in patient care, behavioral intervention strategies, and medical record management. Excel in communication, empathy, and resilience, ensuring effective interaction with patients and team members for optimal treatment outcomes.
Overview
1
1
year of professional experience
Work History
Treatment Technician /Mental Health Case Manager
St Rose Ladlake
Milwaukee , WI
04.2024 - Current
- Maintained accurate documentation of client information, including medical history, medications and treatments provided.
- Developed basic strategies to promote patient safety, wellness and independence.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Tracked and replenished inventory of therapeutic supplies and materials.
- Provided excellent service to patients through personable communication.
- Supported patients in developing life skills and independence through targeted interventions.
- Monitored the progress of individual clients to ensure that they are making satisfactory progress towards recovery goals.
- Assisted in developing and implementing treatment plans for patients with various mental health disorders.
- Provided referrals for additional resources when necessary such as housing assistance programs or community support groups.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Developed treatment plans based on clinical experience and knowledge
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Organized recreational activities such as outings, field trips or sports events to encourage socialization among patients.
- Participated in professional development workshops to stay current with mental health practices.
- Provided education and resources to patients and families about mental health conditions and coping mechanisms.
- Conducted hypodermic injections following hospital procedures.
- Tracked client movement on and off unit by documenting times and destinations.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Coordinated with external agencies to facilitate community-based support for patients.
- Updated patient records pertaining to treatment and care.
- Led individual and group therapy supporting prescribed procedures.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Conducted intake interviews to assess patient needs and determine appropriate care plans.
- Assisted in creating an environment conducive to healing by providing compassionate care and understanding of client needs.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
- Assisted in the daily operations of a treatment facility, including admitting new patients, providing medication and executing basic nursing duties.
- Maintained detailed records of patient progress and treatment outcomes.
- Participated in weekly staff meetings to discuss current cases and share best practices for patient care.
- Conducted group therapy sessions for clients dealing with addiction issues and mental health disorders.
- Facilitated communication between family members and clients while maintaining confidentiality guidelines.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Administered oral medications following physician's prescriptions and instructions.
- Transported clients safely to appointments outside the facility using company vehicles in accordance with safety regulations.
- Ensured safety protocols were followed at all times within the facility and reported any incidents immediately to the supervisor.
Education
Associate of Science - Human / Social Service
Bryant And Stratton College
Buffalo01-2025
Skills
- Patient care
- Clinical assessment
- Behavioral management
- Healthcare regulations
- Therapeutic techniques
- Patient confidentiality
- Family support and assistance
- Medication administration
- Excellent customer service skills
- Collaborative treatment planning
- Post-traumatic stress disorder assistance
- Progress monitoring
- Depression support
- Emotional regulation techniques
- Emergency intervention
- Empathy development
- Patient advocacy
- Relationship building
- Data confidentiality
- Suicide prevention
- Case documentation
- Patient assessment
Timeline
Treatment Technician /Mental Health Case Manager
St Rose Ladlake
04.2024 - Current
Associate of Science - Human / Social Service
Bryant And Stratton College
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