Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Romier Salas

Las Vegas,NV

Summary

Collaborative ICQA Problem Solver with a talent for troubleshooting and team-building. Proficient in client and peer interactions. Eager and responsible student ready to apply academic knowledge in the workplace, showcasing excellent technical skills with software, adeptness in handling challenging tasks, and exemplary time management abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

ICQA Problem Solver

Amazon
Henderson, NV
04.2023 - Current
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Collaborated with cross-functional teams to identify inefficiencies and implement process improvements.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Developed comprehensive reports on audit findings to support informed decision-making for management.

Equipment Coordinator

  • Maintain IT inventory to support the operations team, ensuring the availability of necessary equipment
    and resources
  • Allocate and manage equipment across the Fulfillment Center, optimizing resource utilization and
    availability
  • Monitor and uphold quality standards and inventory transaction integrity, providing valuable feedback
    to enhance operational efficiency
  • Conduct cycle-counting and perform analysis to identify and rectify inventory variances, maintaining
    accuracy and reliability in records.
  • Effectively track information and optimize workflows by leveraging customized software and scanning technologies.

Team Trainer

Bonanos Restaurant Group
Las Vegas, NV
09.2022 - 04.2023
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Liaised with other departments to coordinate training activities and resolve any issues or concerns.
  • Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Lead

Chick-fil-A
Las Vegas, NV
11.2021 - 09.2022
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Adjusted equipment to meet different productivity levels.
  • Created and managed project plans, timelines and budgets.
  • Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
  • Worked with the team to identify areas of improvement and devised solutions based on findings.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Frequently inspected production area to verify proper equipment operation.

Education

Business Administration, Information Systems

College of Southern Nevada
05-2028

Skills

  • Kaizen techniques
  • Maintenance Scheduling
  • Warehouse Operations
  • Logistics Management
  • Customer Service
  • Financial Reporting
  • MS Office
  • Data Interpretation

Certification

  • Google, IT Support

References

Ailyn Fullido, Chick-fil-A Director | 702-807-0297

Shannon Morse, Chick-fil-A Director | 702-775-0043

Timeline

ICQA Problem Solver

Amazon
04.2023 - Current

Team Trainer

Bonanos Restaurant Group
09.2022 - 04.2023

Team Lead

Chick-fil-A
11.2021 - 09.2022

Business Administration, Information Systems

College of Southern Nevada
Romier Salas