Romilia Flores
Andreas
Summary
Dedicated and hard working cashier with 10+ years of experience in cash handling and customer serice at Panda Express and Sam's Club. Fluent in English and Spanish, I excel in fast-paced environments, demonstrating a strong work ethic and exceptional customer service skills. Trained new staff, ensuring efficiency and accuracy in transactions, significantly contributing to store sales goals.
Overview
11
11
years of professional experience
Work History
Front End Cashier
Sam's Club, Walmart
01.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
Cashier Team Lead
Panda Express
10.2013 - 06.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
Lincoln High School
Los Angeles, CA06-2013
Skills
- Bilingual (English & Spanish)
- Quick learner
- Strong work ethic
- Excellent customer service
- Team player attitude
- Cash register operation
Languages
Spanish
English
Timeline
Front End Cashier
Sam's Club, Walmart
01.2023 - Current
Cashier Team Lead
Panda Express
10.2013 - 06.2022
High School Diploma -
Lincoln High School
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