Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Romilio Santiesteban Arias

Valrico

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Positive and upbeat. Successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.

Professional driver committed to delivering outstanding service and maintaining high standards on road. Extensive experience in long-distance transportation, consistently meeting delivery deadlines and ensuring cargo safety. A strong team player known for reliability and adaptability in dynamic environments.

Overview

3
3
years of professional experience

Work History

OTR Driver

MRZ Servilog LLC
11.2024 - Current
  • Made sure that deliveries were on time for scheduled appointments.
  • Charted out upcoming routes with GPS technology and maps.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered goods to customers both locally and long distance.
  • Contributed to a reduction in cargo damage claims by securely fastening loads before transport.
  • Assisted in loading and unloading cargo, maintaining proper weight distribution for secure transportation.

Front Desk Receptionist

LA Fitness
04.2023 - Current
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Collated, bound and stored computer-generated reports.

House Mover

Bekins Moving
07.2024 - 10.2024
  • Ensured accurate inventory tracking through meticulous documentation of items before and after moves.
  • Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
  • Contributed to a positive work environment by fostering strong teamwork, open communication, and mutual respect among colleagues.
  • Optimized space utilization within moving trucks using strategic planning techniques that prioritized fragile items for secure transport.
  • Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.
  • Streamlined the moving process for faster results through effective communication with team members.

Stockman

RH Furniture
05.2022 - 07.2022
  • Lifted materials of varied weights on regular basis.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Palletized merchandise for easy movement to sales floor locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated forklift and pallet jack to transport heavy loads.
  • Placed products on conveyors for final wrapping and shipment.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to verify attributes and quantities of merchandise.

Education

High School Diploma -

Durant High School
Plant City, FL
05-2024

Skills

  • Strategic Development
  • Project Execution
  • Travel Management
  • Customer Service
  • Inventory Control
  • Time Management
  • Appointment Confirmation
  • Verbal and Written Communication
  • Fluent in English and Spanish
  • Technical Support
  • Scheduling Appointments
  • Customer Assistance and Interaction
  • Cash Handling
  • Call Routing
  • File Organization
  • Oral and Writing Communication
  • Guest Relations
  • Team Collaboration
  • Problem-Solving Skills
  • Hospitality Services
  • Listening Skills
  • Meeting Arrangements
  • Customer service
  • Route planning
  • Cargo handling
  • Payment processing
  • Team collaboration
  • Attention to detail
  • Safe driving practices
  • Accident prevention strategies
  • Vehicle inspection
  • Physical stamina and strength
  • GPS navigation mastery
  • Fuel efficiency techniques
  • Route planning expertise
  • Strong work ethic
  • GPS and route planning

Languages

Spanish
Native/ Bilingual
English
Native or Bilingual
French
Elementary

Timeline

OTR Driver

MRZ Servilog LLC
11.2024 - Current

House Mover

Bekins Moving
07.2024 - 10.2024

Front Desk Receptionist

LA Fitness
04.2023 - Current

Stockman

RH Furniture
05.2022 - 07.2022

High School Diploma -

Durant High School
Romilio Santiesteban Arias