Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Romina Cambi

Hackensack,NJ

Summary

Proven ability to enhance guest satisfaction and streamline operations, as demonstrated at Miller's Ale House. Expert in guest relations management and organizational skills, with a knack for leveraging computer skills to boost efficiency. Achieved significant improvements in customer service and team collaboration, ensuring a spotless environment at Gedney Farm. Friendly [Job Title] with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.

Overview

2
2
years of professional experience

Work History

Restaurant Host

Miller's Ale House
09.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Housekeeper

Gedney Farm
06.2022 - 06.2023
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

No Degree - Air Traffic Control

Tecnologico Espiritu Santo
Ecuador
04.2023

High School Diploma -

Liceo Cristiano De Guayaquil
Ecuador
03.2018

Skills

  • Team work
  • Organizational skill
  • microsoft outlook
  • computer skills
  • Guest Relations Management
  • Customer service

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Restaurant Host

Miller's Ale House
09.2023 - Current

Housekeeper

Gedney Farm
06.2022 - 06.2023

No Degree - Air Traffic Control

Tecnologico Espiritu Santo

High School Diploma -

Liceo Cristiano De Guayaquil
Romina Cambi