Results-driven marketing professional with expertise in marketing strategy, social media management, and customer relationship management. Proven ability to enhance customer interactions and drive brand visibility.
Overview
7
7
years of professional experience
Work History
Assistant Sales and Marketing Manager
Regnum Auto Motors
Manassas, Virginia
08.2024 - 04.2025
Assisted in developing marketing strategies for automotive products.
Managed social media accounts to increase online presence and customer interaction.
Conducted market research to identify potential customers and opportunities.
Generated ideas for new product lines based on customer feedback or market trends.
Managed relationships with existing customers, providing support as needed.
Resolved customer complaints regarding sales and service.
Hostess Manager
Doubletree By Hilton
Santiago de Chile
06.2023 - 12.2023
Managed reservations and organized seating arrangements efficiently.
Collaborated with staff to maintain smooth flow of service during peak hours.
Resolved any complaints or issues with customers quickly and professionally.
Recepcionist
Paseo Fitness Center
Caracas, Venezuela
03.2018 - 12.2018
Greeted and assisted clients upon arrival at the fitness center.
Managed phone calls and scheduled appointments for personal training sessions.
Maintained cleanliness and organization of reception area and lobby spaces.
Provided information about fitness programs and services to potential members.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Sports Technician in Management of Sports Centers And Businesses -
AIEP
Santiago De Chile
10-2023
Bachelor of Science -
U.E Colegio Maria Inmaculada
Caracas, Venezuela
07-2019
Skills
Marketing strategy
Social media management
Market research
Customer relationship management
Product development
Event coordination
Customer service
Communication skills
Languages
English
Professional
Spanish
Native/ Bilingual
Italian
Full Professional
Portuguese
Elementary
Timeline
Assistant Sales and Marketing Manager
Regnum Auto Motors
08.2024 - 04.2025
Hostess Manager
Doubletree By Hilton
06.2023 - 12.2023
Recepcionist
Paseo Fitness Center
03.2018 - 12.2018
Sports Technician in Management of Sports Centers And Businesses -