Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
Work History
Case Manager
New Community Corporation
05.2024 - Current
Help clients access resources that enable a better life and life outcomes
Work with clients to get out of transitional housing/shelters
Create, develop, and implement strategies of social services that help meet the clients’ needs.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Education Consultant
New York Junior Tennis League (NYJTL)
09.2018 - 07.2022
Provided personalized support for students with special needs, enhancing their learning experiences and fostering academic success.
Facilitated constructive and regular communications between educators and parents via telephone and email.
Organized professional development workshops for colleagues, promoting effective teaching practices among staff members.
Enhanced curriculum quality by collaborating with colleagues and administrators to review and revise materials.
Boosted student engagement by incorporating project-based learning activities in lesson plans.
Teacher
Salve Regina Catholic Academy
09.2017 - 08.2018
5th and 6th grade
Social Studies, English language Arts (ELA) Religion.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Senior Area Manager
Learn It Systems LLC
07.2007 - 01.2013
Reported directly to the Northeast Region Executive Vice President
Planned and prepared weekly meeting agendas; arranged business trips and kept travel calendars for eight additional mid-level executives
Hired, trained and managed 500+ employees
Developed and implement strategic goals to accommodate organizational and environmental changes
Created tools to re-enforce longevity objectives conducive to profitability, and the refocus of social instability
Developed tools to help employees deal successfully with transcending challenges within the current business spectrum
Maintained task specific embedded systems that allowed for tracking site by site profit margins, employee training and accountability, and stakeholders’ overall satisfaction
Managed academic partnerships between NYC public schools, LIS and Local Education Agencies
Developed and maintained relationships with key stakeholders including NYCDOE Principals, Parent Coordinators, Parents, and Community Leaders
Managed all operational components of supplemental academic program generating revenue of over 8 Million dollars and $4.1 million in contribution margin.
Area Manager
Platform Learning Inc.
08.2004 - 06.2007
Managed 14 after school tutoring programs that serviced over 1900 students in the NYCDOE
Hired, trained and supervised 200+ instructors and 40+ Program Aides
Developed regional student enrollment strategy which included community outreach and sales presentations
Maintained accurate and confidential records of student achievement, student attendance, program expenses and revenues via online data management systems.
Education
Master of Arts in Public Administration - Criminal Law
John Jay College of Criminal Justice
Bachelor of Arts in Criminal Justice -
John Jay College of Criminal Justice
Associate Degree in Liberal Arts -
Borough of Manhattan Community College
Skills
Organization and Multitasking
Decision-Making
Positive Attitude
Data Entry and Analysis
MS Office
Resource Management
Timeline
Case Manager
New Community Corporation
05.2024 - Current
Education Consultant
New York Junior Tennis League (NYJTL)
09.2018 - 07.2022
Teacher
Salve Regina Catholic Academy
09.2017 - 08.2018
Personal Assistant
Ms. Corrine Ackerman
07.2014 - 01.2017
Senior Area Manager
Learn It Systems LLC
07.2007 - 01.2013
Area Manager
Platform Learning Inc.
08.2004 - 06.2007
Master of Arts in Public Administration - Criminal Law