Romina Medina

• Maintained connections with clients to encourage repeat business and referrals.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
• Communicated with clients to understand property needs and preferences.

- Helped customers select products that best fit their personal needs.- Maintained visual standards and created effective displays for my department.- Offered exceptional customer service to various types of customers on the latest styles and trends to differentiate and promote the company brand. - Kept the floor clean and maintained neat, orderly product displays.- Completed floor replenishment in a timely fashion to guarantee size availability and maintain customer satisfaction. - Balanced the needs of multiple customers as well as floor responsibilities simultaneously in a fast-paced retail environment, despite minimal coverage. - Held each team member accountable for maintaining floor and stockroom standards in order to achieve our brand's goals.
- Aided in directing brand-appropriate marketing initiatives to improve presentation and maximize sales. - Processed shipments for multiple departments and maintained stockroom standards.

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant products and services.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

• Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
• Reduced wait times with effective table management strategies, enhancing customer experience.
• Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
• Facilitated pre-shift meetings to communicate menu changes, specials, or other pertinent information to the server team effectively.
• Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
• Collaborated with other managers to develop and implement special promotions, boosting restaurant sales.

- Completed multiple types of transactions with various payment methods. - Increased purchase totals by recommending additional items. - Followed company brands on their newest releases and fashion history in order to provide expert product and service information. - Maintained up-to-date knowledge of customer buying habits during different seasons. - Trained seasonal employees on effective sales techniques which helped lead them to their permanent part-time hire.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Engaged with customers to effectively build rapport and lasting relationships.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Answered customer questions about sizing, accessories, and merchandise care.
• Developed new business opportunities by prospecting potential clients and presenting product benefits.