Romina Rasoulinia
Irvine,CA
Summary
Customer-focused sales professional with more than three years of experience delivering high-touch service, building strong client relationships, and helping customers make confident decisions in fast-paced retail environments. Known for clear communication, a consultative approach, and strong attention to detail when greeting guests, understanding needs, maintaining presentation standards, and accurately capturing customer information. Seeking to bring these strengths to a Leasing Coordinator role.
Overview
4
4
years of professional experience
Work History
Senior Service Advisor
Aritzia
Costa Mesa, California
10.2022 - Current
- Greeted customers and provided exceptional customer service.
- Guided customers in product selection and styling to enhance their shopping experience.
- Handled customer complaints in a professional manner.
- Managed returns and exchanges to uphold high levels of customer satisfaction.
- Collaborated with team members to enhance customer service experience.
- Oversaw daily operations to ensure a smooth workflow in the store.
- Collaborated with sales team members to develop strategies that fostered team growth.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Maybe Crazy Store
Irvine, CA
10.2021 - 05.2022
- Recognized as a top seller for effective communication and ability to convert interest into purchases.
- Built customer trust by understanding style preferences and providing tailored recommendations.
- Welcomed customers and guided them through merchandise, providing engaging service to enhance shopping experience.
- Organized displays and maintained visually appealing sales floor to attract customers and promote merchandise.
Education
Bachelor of Arts - International Business Management
University of California, San Diego
La Jolla, CA06-2026
Skills
- Customer service
- Sales strategies
- Team collaboration
- Relationship building
- Communication skills
- Organization
- Computer skills
- Creative writing
Languages
Persian
Native/ Bilingual
Timeline
Senior Service Advisor
Aritzia
10.2022 - Current
Sales Associate
Maybe Crazy Store
10.2021 - 05.2022
Bachelor of Arts - International Business Management
University of California, San Diego