Roanna Mitchell
WA
Summary
Accomplished Program Manager with over 15 years of experience in education and a deep understanding of developing and implementing organizational strategies. Expertise in behavioral intervention and analysis, combined with a strong background in leasing, marketing initiatives, and recruitment techniques. Proven track record in strategic planning, budget management, and team leadership, focusing on streamlining operations to ensure timely project completion within budget. Committed to fostering high-performance teams through effective communication and comprehensive training programs, enhancing organizational efficiency and effectiveness.
Overview
15
15
years of professional experience
Work History
Family Pathways Assistant Director
SHARE
, WA
01.2024 - Current
- Company Overview: Nonprofit organization focused on community support and assistance.
- Manage payroll processing and ensure accurate distribution for all staff members
- Lead and conduct interviews, assisting in the hiring and onboarding of new team members
- Supervise a team of 10+ staff, providing guidance and support to ensure smooth daily operations
- Conduct one-on-one meetings to assess performance, offer feedback, and facilitate professional development.
- Provide case management for clients, offering personalized guidance and ensuring the achievement of their goals.
- Develop and maintain budgets to support shelter needs, ensuring efficient resource allocation.
- Building and maintaining partnerships with external agencies and organizations
- Nonprofit organization focused on community support and assistance.
Swing Support Specialist/Site Supervisor
10.2023 - 01.2024
- Provided food, clothing, hygiene products, and other resources to homeless individuals.
- Conducted interviews of new clients.
- Provided trauma informed emotional support and guidance to unhoused individuals seeking assistance from our organization. As well as providing support to staff.
- On call rotation, handling call outs and finding coverage for shelter.
- Maintained accurate records and documented client data HMIS and Shelter Log.
- Implemented strategies to reduce costs while increasing efficiency in shelter operations
Program Manager
Right At School LCC
, WA
11.2022 - 06.2023
- Company Overview: Organization providing enrichment programs for children.
- Facilitate diverse enrichment activities to enhance children's learning.
- Guided staff focused on maintaining a secure, entertaining, and involved atmosphere.
- Cooperated with administrative personnel and faculty to improve educational practices.
- Performed detailed shift changeovers involving opening and closing duties for consistent operations.
- Organization providing enrichment programs for children.
Substitute Teacher
Atlas Immersion Academy
, OR
05.2022 - 10.2022
- Implemented detailed lesson strategies to facilitate student learning.
- Tailored classroom instruction to accommodate diverse learning styles and abilities.
- Organized classroom activities, games and tasks to enhance interactive learning experience.
- Maintained consistent schedules to ensure balanced physical activity, rest, and playtime.
Behavioral Interventionist
ACES Comprehensive
, CA
03.2018 - 05.2021
- Provided 1:1 intervention in home and school settings.
- Facilitate acquisition of essential skills aimed at meeting the needs of students with behavioral disorders or special conditions.
- Employed deescalation methods in accordance with trauma-informed care models.
- Assisted in training staff, parents and students in specialized instructional strategies and techniques used in behavior intervention.
Community Administrator
Daumier Western University Of Health Science
, CA
01.2016 - 12.2017
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various units.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
Youth Leader
LEARNs Jackson Magnet Dual Language Academy
Pasadena, CA
03.2017 - 10.2017
- Worked with approx. 20-25 students providing academic support, lead enrichment and STEM programs.
- Mentored, instructed and supervised participating youths through collaborative efforts.
- Provided homework assistance, academic enrichment and physical activity by following curriculum and materials.
- Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
Anthropology Tutor, Teachers Assistance
Cerritos Community College
Cerritos, CA
01.2013 - 01.2016
- Developed and facilitated personalized learning strategies for students, resulting in measurable improvement in academic performance and test readiness.
- Delivered targeted, one-on-one, and small-group instruction to elevate student achievement and mastery of subject matter.
- Provided comprehensive instructional and administrative support to professors, enhancing classroom efficiency and student learning experiences.
- Implemented diverse pedagogical methods, including lectures, discussions, and simulations, under faculty guidance to reinforce curriculum objectives.
Education
Bachelor of Arts - Anthropology
Cal State Los Angeles
01.2016
Associate of Arts - Anthropology
Cerritos College
01.2013
Skills
- Strategic Leadership
- Program Management
- Workforce Strategy
- Coordination
- Instructional Leadership
- Coaching
- Professional Development
- Training Program Facilitation
- Operational Efficiency
- Process Improvement
- Behavioral Expertise
- Intervention
- Applied Behavioral Analysis (ABA)
- Data-Driven Behavioral Intervention Design
- Antecedent-Based Intervention (ABI) Techniques
- Positive Behavioral Support Strategies
- Technical Proficiency
- Administrative Proficiency
- Advanced Microsoft Office Suite Proficiency
- Academic Administration
- Operational Administration
Timeline
Family Pathways Assistant Director
SHARE
01.2024 - Current
Swing Support Specialist/Site Supervisor
10.2023 - 01.2024
Program Manager
Right At School LCC
11.2022 - 06.2023
Substitute Teacher
Atlas Immersion Academy
05.2022 - 10.2022
Behavioral Interventionist
ACES Comprehensive
03.2018 - 05.2021
Youth Leader
LEARNs Jackson Magnet Dual Language Academy
03.2017 - 10.2017
Community Administrator
Daumier Western University Of Health Science
01.2016 - 12.2017
Anthropology Tutor, Teachers Assistance
Cerritos Community College
01.2013 - 01.2016
Bachelor of Arts - Anthropology
Cal State Los Angeles
Associate of Arts - Anthropology
Cerritos College
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