Rommel Dedeles
Jamaica,NY
Summary
Aviation stores specialist with experience in aircraft component tracking, maintenance records, and airworthiness compliance. Known for attention to detail, clear communication, and accurate service documentation.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Aviation Stores Specialist
LUFTHANSA TECHNIK, Aircraft Component Services
Queens, New York
03.2025 - Current
- Coordinated aircraft component service requests for Lufthansa Technik repair operations.
- Reviewed work orders and technical documentation for component service processing.
- Updated maintenance records in Lufthansa Technik service systems.
- Checked component status against aircraft service and airworthiness requirements.
- Communicated with technicians, planners, and customers on service priorities.
- Tracked parts movement across repair, inspection, and release stages.
- Prepared shipping documents for aircraft components in service flow.
- Supported quality checks for Lufthansa Technik component service procedures.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Generated reports to track performance metrics of team members.
- Assisted in developing strategies to increase customer satisfaction levels.
- Created training materials for new hires on the company's procedures and policies.
- Researched and analyzed customer feedback to identify areas of improvement.
- Developed and implemented specialized procedures for customer service operations.
- Reviewed documents for accuracy prior to submission or publication.
- Implemented process improvements to increase efficiency and reduce costs.
- Analyzed customer needs and recommended appropriate products or services.
- Performed quality assurance testing on newly developed software applications.
- Maintained accurate records of customer interactions and feedback.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Dog Daycare Attendant
New York Dog Training
New York, New York
01.2019 - 03.2023
- Supervised dog playgroups at New York Dog Training's daycare facility.
- Monitored canine behavior and separated incompatible dogs during group play.
- Prepared feeding routines and administered owner-approved meals.
- Cleaned kennels, play areas, and training equipment.
- Checked in dogs and verified client instructions at arrival.
- Supported obedience training sessions with daycare dogs.
- Documented daily care notes for trainers and pet owners.
- Guided new attendants on safe handling and kennel procedures.
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
- Maintained professional working relationships with co-workers by communicating effectively.
- Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Monitored dog interactions to ensure safety of both animals and humans.
- Enforced strict rules of conduct while interacting with animals in order to prevent potential harm or injury.
- Responded quickly to emergency situations involving injured or ill animals.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
- Kept accurate records of each dog's activities during their stay at the daycare center.
- Cared for pets during owners' absences.
- Performed basic grooming tasks such as nail trimming, ear cleaning and teeth brushing on certain breeds of dogs.
Business Development Manager
PSS Home Care
Queens, New York
01.2018 - 07.2018
- Developed prospect lists and outreach plans for employer growth initiatives.
- Built client relationships through calls, emails, and face-to-face meetings.
- Collaborated with sales, marketing, and operations teams on business plans.
- Prepared proposals, presentations, and contract terms for new opportunities.
- Reviewed market trends and competitor activity to guide strategy.
- Managed CRM records and tracked lead status for employer pipeline.
- Negotiated commercial terms with clients and internal stakeholders.
- Supported onboarding handoffs and maintained communication across departments.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Established new customer accounts using negotiation and sales closing abilities.
- Developed and implemented strategies to increase sales and market share.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Education
Some College (No Degree) - Electrical, Electronics And Communications Engineering
AMATEL
PhilippinesSome College (No Degree) - BSBA Major in Marketing
Philippine School of Business of Administration
PhilippinesSkills
- Aircraft component tracking
- Maintenance records management
- Airworthiness compliance
- Service documentation
- Shipping coordination
- Inventory control
- Parts logistics
- Quality assurance
- Customer relationship management
- Attention to detail
- Effective communication
- Problem solving
- Team coordination
- Continuous improvement
- Compliance monitoring
Languages
English
Professional
Tagalog
Professional
Timeline
Aviation Stores Specialist
LUFTHANSA TECHNIK, Aircraft Component Services
03.2025 - Current
Dog Daycare Attendant
New York Dog Training
01.2019 - 03.2023
Business Development Manager
PSS Home Care
01.2018 - 07.2018
Some College (No Degree) - Electrical, Electronics And Communications Engineering
AMATEL
Some College (No Degree) - BSBA Major in Marketing
Philippine School of Business of Administration