Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rommel Guevara

Mountain House,CA

Summary

Dynamic professional with extensive experience in sales and customer service, notably as District Manager at GlaxoSmithkline Philippines. Proven track record in developing sales strategies and fostering relationships, driving revenue growth by over 20%. Adept at team leadership and problem-solving, ensuring high levels of satisfaction and operational efficiency.

Overview

41
41
years of professional experience

Work History

Store Manager

Box World Shipping Center
Dublin, CA
01.2013 - Current
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.

Service Station Retailer

Chevron
Paranaque, Makati
05.2009 - 11.2012
  • Provided exceptional customer service by greeting customers, responding to inquiries, and resolving complaints.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Collaborated with team members to ensure smooth daily operations of the store.
  • Developed and maintained relationships with key vendors to ensure product availability and quality standards.
  • Handled customer complaints professionally while ensuring satisfaction levels remained high.
  • Trained new employees on store policies and procedures.
  • Maintained accurate inventory records using POS system.
  • Developed and implemented sales strategies to increase market share.

General Manager

Euro Advance Solutions & Systems Inc.
Paranaque, Manila
01.2005 - 12.2009
  • Analyzed market trends to inform business decisions and strategies.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

National Sales Manager

Dakki Classic Concepts Inc.
Las Pinas, Manila
11.1993 - 12.2004
  • Proposed and prepared a new marketing plan for the company.
  • Successfully launched the company as a major player in the direct selling industry.

  • Maintained productive national sales staff by strategically recruiting, orienting, and training top-notch employees.
  • Collaborated with cross-functional teams to ensure a successful launch of new products.
  • Analyzed market trends to identify potential growth opportunities.
  • Coached team members on building relationships with customers and closing deals.
  • Established KPI targets for individual team members as well as overall team performance.

District Manager

GlaxoSmithkline Philippines
Makati, Manila
05.1988 - 10.1993
  • Developed and implemented district-wide sales strategies to increase revenue and market share.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Cultivated positive rapport with associates and team leadership.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Medical Representative

GlaxoSmithkline Philippines
Makati, Manila
03.1984 - 05.1988
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Managed smooth and effective communication among physicians, patients, families and staff.
  • Updated customer information in CRM database daily to document latest interactions and activity.
  • Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
  • Researched competitors' offerings in order to create competitive advantages for the company's products.
  • Collaborated with marketing teams on promotional materials such as brochures and leaflets.

Education

Bachelor of Science - Business Management

San Beda College
Mendiola, Manila
04-1984

Skills

  • Customer service
  • Sales strategies
  • Problem solving
  • Relationship management
  • Team building and leadership
  • Decision-making
  • Strategic thinker
  • Business marketing
  • Team collaboration

Accomplishments

  • Generated more than 300 million sales during the first year of operation with Dakki Classic Concepts Inc.
  • Achieved the GM Star Award as the number one District Manager.

Timeline

Store Manager

Box World Shipping Center
01.2013 - Current

Service Station Retailer

Chevron
05.2009 - 11.2012

General Manager

Euro Advance Solutions & Systems Inc.
01.2005 - 12.2009

National Sales Manager

Dakki Classic Concepts Inc.
11.1993 - 12.2004

District Manager

GlaxoSmithkline Philippines
05.1988 - 10.1993

Medical Representative

GlaxoSmithkline Philippines
03.1984 - 05.1988

Bachelor of Science - Business Management

San Beda College

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Rommel Guevara