Rommel Johnson

As a longshoreman, I was responsible for the loading and unloading of cargo ships at ports.

• Collaborated with team members to ensure efficient cargo handling.
• Inspected cargo for damage before and after loading processes.

Maintained cleanliness and organization of work areas during shifts.

• Followed strict guidelines set by Occupational Safety and Health Administration.
• Monitored weather conditions to anticipate potential delays or hazardous situations.
• Provided assistance in loading and unloading vessels at dockside locations.
• Cleaned up debris from the dock area as needed to maintain a safe working environment.
• Worked closely with supervisors to ensure efficient operations within the port facility.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Collaborated with other movers when loading large equipment to prevent potential accidents.
• Followed safety protocols to maintain a secure work environment.

As a personal shopper for Sam's Club, I understood the importance of fast-paced efficiency and the importance of customer service. I achieved things such as:

• Assisted customers in selecting products based on preferences and needs.
• Collaborated with team members to ensure efficient shopping experiences for customers.
• Provided recommendations for complementary items to enhance customer satisfaction.
• Engaged with customers to understand feedback and address inquiries promptly.
• Utilized inventory management systems to track product availability and stock levels.
• Coordinated with suppliers to ensure timely delivery of requested merchandise.
• Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
• Satisfied customers with quick, accurate service under tight deadlines.
• Completed pickup and shopping orders for customers within local area.
• Maintained a high level of customer service while ensuring customer satisfaction.
• Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
• Scanned items when pulling from shelves to update system stock information.
• Greeted customers and answered product or service questions.
• Listened to customer needs to identify and recommend best products and services.
• Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
• Followed proper procedures when accepting returns or exchanging items for customers.
• Inspected returned merchandise for damage or defects before placing it back on display.