Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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ROMMEL ALEXIS TORRES GOMEZ

Front Royal,VA

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

5
5
years of professional experience

Work History

CASHIER

ROBINSONS MARKET
FRONT ROYAL, VI
01.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

IT Support Specialist

ALERTA TOTAL
San Miguel, EL SALVADOR
12.2018 - 12.2023
  • Provided technical support to clients via phone, email, and remote access.
  • Configured workstations, networks, servers and printers for end users.
  • Diagnosed system malfunctions and provided troubleshooting assistance.
  • Resolved network connectivity issues with routers and switches.
  • Performed regular maintenance checks on computer hardware components.
  • Monitored system performance to ensure optimal operations.
  • Assisted colleagues with complex IT problems or inquiries.
  • Tested hardware components prior to deployment in production environment.
  • Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
  • Removed and replaced old hardware during routine upgrades and system repairs.

Education

Bachelor of Science - Network And System Administration

UNIVERSIDAD DE ORIENTE
SAN MIGUEL EL SALVADOR
04-2017

Skills

  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling
  • Payment Processing
  • Merchandise Restocking
  • Inventory Management
  • Order Taking
  • Order Verification
  • Credit and cash transactions
  • Ordering and stocking
  • Money Handling

Languages

Spanish
Native/ Bilingual
English
Limited

Affiliations

  • I AM AN ENTHUSIASTIC PERSON WHO ALWAYS LOVES TO LEARN SOMETHING NEW AND OPEN TO OPPORTUNITIES.

Timeline

CASHIER

ROBINSONS MARKET
01.2024 - Current

IT Support Specialist

ALERTA TOTAL
12.2018 - 12.2023

Bachelor of Science - Network And System Administration

UNIVERSIDAD DE ORIENTE
ROMMEL ALEXIS TORRES GOMEZ