Rommick Gonzales
Raleigh,NC
Summary
Proficient Delivery Manager with a strong background in vendor management and client reporting. Expertise in overseeing JDE implementations and ensuring compliance with contract objectives. Adept at leading teams to achieve high-quality service delivery and operational excellence.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Delivery Manager
Accenture
Raleigh, North Carolina
08.2020 - 02.2026
•As a delivery manager, accountable to manage and ensure the delivery of service based on contract agreement with client. Also, responsible for account’s delivery reporting to leadership ensuring quality and compliance. Led several projects and initiatives within the AO space, focusing on delivery management, resource management, and client reporting. Liaised between client, delivery teams and leadership to ensure alignment of contract objectives.
•Led 10+ people and serves as onshore lead who oversees overall team’s delivery, providing SME service and responsible for client and third-party vendor management.
•Served as an offshore lead and managed the team providing Application Support, Development and CNC services for JDE and connecting applications.
JDE Consultant
Accenture
Manila, Philippines
09.2018 - 08.2020
•Responsible for JDE SCM Implementation for ASIA covering the standard setup of JDE, data migration, delivery of SCM related customizations (interfaces & reporting), system testing and deployment.
JDE Application Lead
Accenture
Manila, Philippines
06.2010 - 09.2018
•Led several teams across multiple client engagements which are responsible for the delivery of JDE customizations and enhancement/bug fix and data migration activities for 12+ rollouts of a global scale JDE Implementation.
•Responsible for implementation of several JDE modules from SCM, Finance, Transportation Management and Advance pricing for several clients across different industries.
Education
Post-Graduate Certificate (Online) - Leadership And Management
Asian Institute of Management
Makati City, Philippines06-2024
Bachelor of Science - Information Technology
Polytechnic University of The Philippines
City Of Santa Rosa, Laguna, Philippines05-2010
Skills
- Service delivery management
- Application support
- Resource management
- Vendor management
- Stakeholder engagement
- JDE Functional Modules (Sales and Distribution, Finance, Advanced Pricing and Transportation Management)
- JDE Technical Development (Orchestration, NER & C Business Function)
- JDE CNC Administration (Certified JDE CNC 92 Implementation Essentials - Oracle)
- JDE Security
- Database: Oracle, DB2
Accomplishments
Accenture 2017 Gantimpala Awards - Agila (Business Operator Award) Awardee
Certification
Oracle Certified Specialist JD Edwards EnterpriseOne CNC 9.2
Timeline
Delivery Manager
Accenture
08.2020 - 02.2026
JDE Consultant
Accenture
09.2018 - 08.2020
JDE Application Lead
Accenture
06.2010 - 09.2018
Post-Graduate Certificate (Online) - Leadership And Management
Asian Institute of Management
Bachelor of Science - Information Technology
Polytechnic University of The Philippines