Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
19
19
years of professional experience
Work History
Manager of Operations, Execution and Fulfillment
Eastern Standard Provisions
03.2021 - Current
Organized and implemented Google Analytics data tracking campaigns to maximize the effectiveness of email remarketing initiatives that were deployed using Dear systems inventory software and Shipstation e-commerce platform.
Work closely with customer service representatives, warehouse staff, carriers, manufacturers, suppliers, logistics directors, and other team members to ensure that service level agreements (SLA's) and customer expectations are met.
Responsible for the scheduling and staffing of the workforce employees with respect to budget and demand
Offer insight and construct the set up of production lines for optimal space configuration and maximum efficiency
Oversee production line and warehouse operations in accordance with HACCP regulations
Quality control management of product being stored in proper temperature controlled environment to prevent food borne pathogens
Draw on experience to make and implement process changes and to adapt according to new product roll out and marketing strategy
Responsible for weekly inventory on site and at frozen storage facility
Appointed inventory counting responsibilities to senior employees
Experienced in various software systems and technologies including inventory management systems, warehouse management systems, and other warehousing automations that improve supply chain efficiency.
Account Manager
Starmaker II LLC
10.2016 - 03.2021
Develop marketing plan and implement a successful sales strategy to increase revenue by 25% and streamline the Customer Support
Identify opportunities to grow business with existing clients and expand the customer base.
Independent Business Owner
Snyder's Lance
11.2014 - 10.2016
Develop the existing customer base by providing innovative marketing and identifying opportunities that benefit and grow the customer's business as well as increase business for both parties
Engage the business decision maker and offer recommendations to increase sales by displaying a full line of Snyder Lance product lines through incremental racks and displays
Identify existing opportunities and new in-store product locations for increased product visibility and to incentivize.
Sales Representative
Mondelez International/Nabisco
09.2004 - 11.2014
Ensure Nabisco leading brands (Oreo, Ritz, Belvita, Chips Ahoy, Triscuit among others) are well represented, stocked and maintained through the implementation of Mondelēz' guidelines
Sales objectives, campaigns and promotions, sales brochures and order guides, sales presentations, sources of product and distribution, maintaining schematics and uses, as well as proper merchandising
Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base to drive Mondelēz International and customer growth
Develop strong business relationships with store management to provide satisfaction and value beyond the customer's expectations
Work with customer to ensure sufficient product is ordered to support consumer take away, including from incremental racks and displays, for DSD
Communicate plans and effectively manage merchandising resources to build sales volume at store level
Work in conjunction with the Merchandiser to ensure inventory is fully stocked, always rotated and presentable; as well as properly credit and dispose of all unsalable merchandise from all stores
Monitor and report on competitive activity and document all pricing activities
Be a collaborator between our customer business teams and customer's store management.