ROMONA HAYES
Summary
Learning Program Manager specializing in instructional coaching and regulatory compliance within multi-site educational frameworks. Expertise in developing tailored professional development initiatives and data analytics to identify program strengths and weaknesses. Proven ability to lead cross-functional teams and drive continuous improvement in educational outcomes.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Learning Program Coord. (Education Coordinator)
HEAD START OF GREATER DALLAS
Dallas, TX
02.2019 - 05.2026
- Partnered with regional leadership to build practice-based coaching plan, provided performance feedback, and created customized training roadmaps to strengthen educator effectiveness and retention.
- Aligned educational and developmental programs with federal, state, and local regulatory requirements to support program governance and compliance efforts across multiple facilities.
- Completed quarterly compliance and quality audits across multi-site centers, used data review to identify learning gaps and program weaknesses.
- Coordinated monthly alignment meetings with facility managers and curriculum specialists to address operational issues and support resource decisions.
- Updated standard operating procedure manuals and documentation for changing regulations, facilitating rollout of process changes across decentralized teams.
Learning & Development Coach (Early Childhood Education Coach)
CHOCTAW NATION OF OKLAHOMA
Durant, OK
07.2017 - 08.2018
- Designed and deployed tailored mentor-coaching programs for instructional staff, tracking growth analytics to ensure measurable performance improvements.
- Served on cross-functional Coaching Leadership Team to build a programmatic learning delivery model; developed and facilitated professional workshops for staff.
- Partnered with management leadership teams to build practice-based coaching plan, provided performance feedback, and created customized training roadmaps to strengthen educator effectiveness and retention...
Learning Program Manager (Education Manager)
CHEYENNE AND ARAPAHO TRIBES
Concho, OK
12.2014 - 06.2017
- L&D Technology Integration: Managed a high-profile, cross-functional learning technology partnership with Apple Inc., successfully introducing interactive digital classrooms to modernize and optimize learner outcomes.
- Spearheaded regional rollout of online tracking and assessment software, enhancing systematic monitoring and evaluation of program metrics.
- Formulated business and data justifications for program funding, managing development budgets for external consultants, specialized seminars, and large-scale training workshops.
Instructional Supervisor (Head Teacher / Teacher Supervisor)
COMMUNITY ACTION AGENCY OF OKLAHOMA CITY
Oklahoma City, OK
05.2012 - 12.2014
- Supervised instructional teams, designed weekly learning paths, and acted as Director to ensure continuity of operations during executive absences.
- Coordinated training sessions for staff and volunteers in educational techniques.
- Developed instructional materials for community programs and workshops.
- Evaluated program effectiveness through participant feedback and assessments.
- Facilitated compliance data reporting and established collaborative partnerships with external state departments to enhance program alignment.
Lead Educator (Lead Teacher)
COMMUNITY ACTION AGENCY OF OKLAHOMA CITY
Oklahoma City, OK
05.2007 - 05.2012
- Delivered daily instruction aligned with organizational performance standards and created custom curriculum plans to foster a safe, engaging, and productive learning environment.
Education
Bachelor of Science (BS) - General Studies (Child Development Emphasis)
University of Central Oklahoma
Edmond, OKAssociate of Arts (AA) - Child Development and Family Studies
Redlands Community College
El Reno, OKCertificate of Mastery - Child Development
Redlands Community College
El Reno, OKSkills
- Instructional coaching and leadership
- Mentor-coaching frameworks
- Curriculum development
- Training delivery methods
- Training facilitation
- Program management
- Strategic planning
- Data analysis
- Data-driven decisions
- Compliance auditing
- Standard operating procedures development
- Stakeholder engagement
- Change management
- Budget management
- Problem-solving techniques
- Problem solving
- Online education
- Adult learning
- Interpersonal communication
Certification
- Certified Pre-K CLASS Observer | CLASS Classroom Assessment Scoring System, Train the Trainer Bootcamp: Take Your Training From Flab to FAB! | Children's Learning Institute, Practice-Based Coaching Training | National Center on Early Childhood Development (Los Angeles, CA), National Education Manager Leadership Training | Office of Head Start (Seattle, WA), Leadership Management Training Series | Choctaw Nation of Oklahoma, Data Management Training | Office of Head Start, Professional Affiliation: Member, National Association for the Education of Young Children (NAEYC), Specialized Training Frameworks: Conscious Discipline | Devereux Center for Resilient: Building Your Own Bounce
Timeline
Learning Program Coord. (Education Coordinator)
HEAD START OF GREATER DALLAS
02.2019 - 05.2026
Learning & Development Coach (Early Childhood Education Coach)
CHOCTAW NATION OF OKLAHOMA
07.2017 - 08.2018
Learning Program Manager (Education Manager)
CHEYENNE AND ARAPAHO TRIBES
12.2014 - 06.2017
Instructional Supervisor (Head Teacher / Teacher Supervisor)
COMMUNITY ACTION AGENCY OF OKLAHOMA CITY
05.2012 - 12.2014
Lead Educator (Lead Teacher)
COMMUNITY ACTION AGENCY OF OKLAHOMA CITY
05.2007 - 05.2012
Bachelor of Science (BS) - General Studies (Child Development Emphasis)
University of Central Oklahoma
Associate of Arts (AA) - Child Development and Family Studies
Redlands Community College
Certificate of Mastery - Child Development
Redlands Community College