Summary
Overview
Work History
Education
Skills
Timeline
Generic

Romona Lewis

Upper Darby,PA

Summary

Dedicated transit professional with a clean driving record and a strong focus on safety, honed at SEPTA. Proven ability to conduct pre-trip inspections and adapt to weather conditions, ensuring reliable service. Exceptional communication skills foster positive passenger experiences, contributing to overall satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Bus Driver

Keystone Quality Transport
01.2025 - Current
  • Operated buses safely within designated routes while adhering to schedule.
  • Assisted passengers with boarding and disembarking, ensuring comfort and safety.
  • Learned and followed traffic laws, regulations, and safety protocols consistently.
  • Maintained cleanliness and organization of bus interiors for optimal passenger experience.

Customer Service Representative

Verizon
05.2023 - 06.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new representatives on product knowledge and customer service protocols.
  • Managed high-volume calls, ensuring timely and accurate responses to customer requests.
  • Collaborated with team members to enhance customer satisfaction and streamline service processes.

Home Health Aide

Care First Nursing Inc
03.2018 - 03.2024
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to healthcare team promptly.
  • Maintained cleanliness and organization of patient environments for optimal health conditions.
  • Supported medication administration under supervision, following prescribed schedules accurately.

Transit Bus Operator

SEPTA
11.2016 - 06.2018
  • Operated transit bus safely, ensuring compliance with local traffic regulations and safety standards.
  • Managed passenger boarding and alighting efficiently, providing excellent customer service throughout the journey.
  • Conducted pre-trip inspections, identifying maintenance needs to ensure vehicle readiness and reliability.
  • Monitored route schedules, adapting to traffic conditions to maintain timely service delivery for passengers.

Education

High School Diploma -

Horace Furness High School
Philadelphia, PA

Skills

  • Clean driving record
  • Safety-focused
  • Pre-trip inspections
  • Weather condition driving

Timeline

Bus Driver

Keystone Quality Transport
01.2025 - Current

Customer Service Representative

Verizon
05.2023 - 06.2024

Home Health Aide

Care First Nursing Inc
03.2018 - 03.2024

Transit Bus Operator

SEPTA
11.2016 - 06.2018

High School Diploma -

Horace Furness High School

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