Summary
Overview
Work History
Education
Skills
Certification
Affiliations
2024 All-Star Award
Timeline
Generic

Romondo McCrary

Stockbridge,Ga

Summary

Dynamic Training Coordinator with a proven track record at Dollar General Distribution Center, excelling in coaching and mentoring. Enhanced employee performance through tailored training programs and effective use of learning management systems. Achieved significant improvements in trainee retention rates, fostering a culture of continuous development and engagement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Training Coordinator

Dollar General Distribution Center
10.2020 - Current
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.

Receiving/Equipment Trainer Operator

Tractor Supply
01.2018 - 02.2020
  • Improved trainee retention rates with engaging and interactive lesson plans tailored to individual learning needs.
  • Established standardized testing procedures to accurately assess trainee knowledge retention before progressing them through the curriculum.
  • Enhanced equipment operator performance by developing and implementing comprehensive training programs.
  • Evaluated operator performance through regular assessments, identifying areas of improvement and providing constructive feedback accordingly.
  • Reduced accidents and improved safety record by conducting thorough equipment inspections and maintenance training sessions.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.

Sales Manager/Finance

Macon Deals
02.2007 - 01.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Attended industry events and conventions to explain sales opportunities.

Education

High School Diploma -

Northeast Magnet High School
Macon, GA
06.1992

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Virtual training
  • Presentation
  • Learning management systems
  • Training facilitation
  • New hire on-boarding
  • Performance evaluation
  • Orientation and onboarding
  • Employee performance reviews
  • Coaching and development

Certification

  • Repack Mod Training - 4yrs

Affiliations

  • Safety Team Coordinator

2024 All-Star Award

For showing commitment towards excellence in execution and efficiency in making a difference for the supply chain network and customers we serve. I received a Pendant, Certificate, All-Star Jersey, and Congratulations letter from EVP of operations.

Timeline

Training Coordinator

Dollar General Distribution Center
10.2020 - Current

Receiving/Equipment Trainer Operator

Tractor Supply
01.2018 - 02.2020

Sales Manager/Finance

Macon Deals
02.2007 - 01.2019

High School Diploma -

Northeast Magnet High School