Summary
Overview
Work History
Education
Skills
Accomplishments
Working on Cars
Timeline
Generic

ROMUALDO PIMENTEL

Skokie,Illinois

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

27
27
years of professional experience

Work History

Retail Sales Associate

Nordstrom
05.2014 - 07.2023
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Manager

Nordstrom
02.2008 - 05.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Retail Sales Associate

Chernins
06.1996 - 01.1999
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Biology

Far Eastern University
Philippines
03.1990

Skills

  • Money Handling
  • Regulatory Compliance
  • Loss Prevention
  • Display Setup
  • Customer Service
  • Sales Trends
  • Time Management
  • Retail Store Operations

Accomplishments

  • Collaborated with team 30 in the development of Basic training for selling shoes
  • Supervised team of 15 staff members on a mentor mentee project

Working on Cars

Working on cars as my side gig is my stress reliever and to develop strong problem solving skills.

Timeline

Retail Sales Associate

Nordstrom
05.2014 - 07.2023

Manager

Nordstrom
02.2008 - 05.2014

Retail Sales Associate

Chernins
06.1996 - 01.1999

Bachelor of Science - Biology

Far Eastern University

Similar Profiles

CREATE PROFILE
ROMUALDO PIMENTEL