Romy Felix
Oklahoma City,OK
Summary
Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Combat Medic (68W)
Army National Gaurd
12.2021 - Current
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Perfected careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
- Assessed needs and conditions of assigned patients and gathered critical patient health information.
Server
Charleston's Restaurant
12.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess
Charleston's Restaurant
10.2021 - 12.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Pre-Physical Therapy
University of Oklahoma
Norman, OK05.2027
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2023
Skills
- Nutrition and Hydration Management
- Safe Food Handling
- Daily Specials Memorization
- Food Running
- Customer Service
- Interactive Communication Skills
Timeline
Server
Charleston's Restaurant
12.2022 - 06.2023
Combat Medic (68W)
Army National Gaurd
12.2021 - Current
Hostess
Charleston's Restaurant
10.2021 - 12.2022
Bachelor of Science - Pre-Physical Therapy
University of Oklahoma
High School Diploma -
Westmoore High School
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