Ron Barber
Reynoldsburg,OH
Summary
A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Looking to seek and maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Executive Service Advocate (Seasonal Position)
1-800-flowers.com
Oregon
10.2025 - 01.2026
- Escalated Issue Resolution: Handling complex complaints, complaints filed via corporate executives, or high-priority, "executive-level" contacts to ensure resolution and brand loyalty.
- Advanced Communication: Utilizing written and verbal skills to resolve issues that standard customer service agents cannot, often communicating directly with high-value customers.
- Customer Retention: Focusing on restoring trust and confidence in the brand following a negative customer experience.
- Cross-Functional Collaboration: Working with various departments to ensure customer issues are resolved effectively and quickly.
- Product Knowledge & Quality Advocacy: Ensuring products, such as gift baskets, meet high standards and correcting any issues, supporting the brand's reputation.
Daycare Teacher
Primrose Schools
Reynoldsburg, OH
05.2025
- Provide early childhood education by developing a curriculum and schedules that cater to the developmental needs of children.
- Create a safe and supportive environment for children to learn and grow.
- Communicate with parents about their child's progress and any concerns.
- Plan and implement activities that promote learning and development.
- Ensure the health and safety of children by maintaining a clean and safe classroom.
- Facilitate social interaction and help children develop their social skills.
DJ
Island Sound
Columbus, OH
07.2020 - Current
- Installed, operated and maintained audio and video equipment at venues.
- Used controllers and mixers to mix and sample music.
- Ran visual effects to supplement audio equipment output.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Arranged libraries and playlists of music in advance of live events. Maintained high volume of bookings by advertising through traditional, digital and social media channels.
Mail Processing Clerk
USPS
Columbus, OH
08.2017 - 12.2019
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Labeled packages with clear, correct information to reduce mailing errors. Monitored performance of all processing machines to identify and address any operational issues.
- Processed incoming and outgoing mail in accordance with postal regulations.
Field Sales Manager
Premium Retails
Columbus, OH
06.2015 - 12.2017
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues. Analyzed and minimized costs to meet appropriate margin levels. Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Traveled out of state regularly to gain knowledge and perform trainings on new products.
HR Assistant
I Know I Can
Columbus, OH
09.2012 - 08.2014
- Organized new employee orientation schedules for new hires. Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Responded to general inquiries by answering telephone calls and emails. Conducted regular calls to confirm receipt of grant checks, and conduct meetings with other vendors.
Junior Counselor
Community For New Direction
Columbus, OH
06.2010 - 08.2012
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Planned fun and collaborative activities for ages 5 to 7 that resulted in teamwork and learning of valuable life lessons.
- Resolved issues promptly using good judgment, problem-solving and negotiation skills.
- Facilitated daily group sessions to encourage self-reflection and problem-solving.
- Adapted counseling techniques to best suit individual needs of each child.
Retail Sales Associate
HobbyTownUSA
Reynoldsburg, OH
03.2026 - Current
- Assisted customers with product selection and provided expert recommendations on hobby supplies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Resolved customer inquiries and complaints swiftly, fostering positive relationships and repeat business.
Education
Bachelor of Science - Digital Animation
Full Sail University
Winter Park, FL03-2021
Associate Business Degree - Business Management
Columbus State Community College
Columbus, OH05-2014
Skills
- Computer Networking
- Branding
- Sales Management
- Web Design Customer support
- Proficient in Mac and PC systems
- Client communication
- Active Listening
- Analytical and Critical Thinking
- Executive support
- Quality management
- Customer-oriented
- Problem resolution
- Call center experience
Accomplishments
Award Winning National Sales Manager of Samsung in 2016
Timeline
Retail Sales Associate
HobbyTownUSA
03.2026 - Current
Executive Service Advocate (Seasonal Position)
1-800-flowers.com
10.2025 - 01.2026
Daycare Teacher
Primrose Schools
05.2025
DJ
Island Sound
07.2020 - Current
Mail Processing Clerk
USPS
08.2017 - 12.2019
Field Sales Manager
Premium Retails
06.2015 - 12.2017
HR Assistant
I Know I Can
09.2012 - 08.2014
Junior Counselor
Community For New Direction
06.2010 - 08.2012
Associate Business Degree - Business Management
Columbus State Community College
Bachelor of Science - Digital Animation
Full Sail University