Oversee food service and laundry services for 14 correctional facilities, and was solely self-sufficient
Worked with purchasing and development to secure new accounts for RFPs, and CPI's for existing accounts
Work with our legal team when preparing new accounts, and CPI's for existing accounts
Work with procurement and our food service companies to ensure that food shortages are as few as possible
Partnered closely with facility administrators to ensure performance meets or exceeds their standards and expectations
Set yearly budgets, KPI's and communicate those to my Teams
Directly responsible for hiring all food and service Directors and assisting with hiring staff as needed
Conduct weekly conference calls with my directors to go over financial results from the previous week
Visit all sites at least once a month to ensure operational standards, processes and expectations are followed and met
Assisting Directors with issues that arise by coaching them to be able to handle them as they arise
Assist Directors with staffing needs as needed
Coach and teach daily went in units to help develop all Directors, especially newly hired ones
Ensuring the important items are not getting overlooked by the urgent items that happen daily
Ensure that I am available and approachable to all my direct reports
Conduct monthly one on one with my directors to work with them on their development
Work with Directors on how to read to properly control inventory, labor, and other costs to have a consistent P&L
Catering Director
Prairie Village, KS
01.2020 - 05.2020
Was over all catering operations for the 30 locations in the City
3 months in and covid hit
Had to completely reinvent new menus for individual salses and drop off
Secured packageing for the new menu development
Developed new catering and wedding web site
Position ended due to Covid
Regional Director of Operations
Opaa! Food management
Chesterfield, MO
01.2017 - 12.2019
Regional Manager over 15 School Districts which had 75 Schools in the respective Districts and around 400 team members and managers that I supervised
Work closely with Superintendents, school staff and board members to ensure that the needs of each District are met for the nutritional needs of the children
Ensuring that all school Directors are compliant with all local, State and Federal nutritional guidelines and regulations
Responsible for Maximizing performance and financial expectations for Opaa and School Districts
Conduct monthly regional meetings to pull teams together to communicate company and Districts expectations
Budgeting each school district's yearly budgets, with plans in place to achieve those financial goals
Hiring, Training, and developing any new Directors and Kitchen managers that come on board
Part of this is 2 yearly regional meetings to keep all managers up to date with programs with Opal and the state along with keeping them up to date with the required training hours needed to be compliant with the State
Ensuring that all cost controls are being used and expectations with food and labor costs are being met through weekly inventories
District Manager
Pizza Ranch
Orange City, IA
01.2012 - 01.2017
Responsible for 12 Corporate and Corporate tied Stores in Iowa, Nebraska, Missouri, and Kansas, including sales goals, cost controls, staffing, and P&L Management
I was hired in 2012 to help seek out location sights, help with design, and construction of the new corporate locations that they were launching
Was responsible for all aspects of the operations for all the locations, and all new restaurant builds, and directly reported to the Vice President of the company
It was my responsibility for all marketing for each location to ensure that sales goals were being met and reaching out to the public for exposure
Some of my other functions that I took on was to implement and or revamp the existing processes that were in place for the company
Implemented new training program and materials for both team staff and Managers
Completely overhauled the inventory system, Safety and Sanitation programs along with developing a new updated employee handbook
General Manager
Olive Garden
Independence, MO
01.1995 - 01.2012
Coordinated and directed a 6.5-million-dollar restaurant with over 130 employees and 6 Managers harboring full responsibilities for all aspects of the business
Increased sales from 40,000 per week to over 125,000 per week
This was the first location to achieve a 1-million- and 2- million-dollar bottom line profit for a year
Grew my location to a training unit where I provided training for well over 60 managers, including the promotion of 6 of my managers to General Manager and 12 hourly employees to other management positions
Frequently traveled across the area to open new locations as well as assist other stores that were struggling, by providing quality training, coaching to the management and hourly teams
Continually stayed in the top 10 performers year after year while I was with Olive Garden
Home Based Primary Care RN Case Manager at Kansas City Veterans Medical CenterHome Based Primary Care RN Case Manager at Kansas City Veterans Medical Center