Ron Capo Jr
Covington,LA
Summary
Dynamic insurance professional with a proven track record at USG Insurance Services Inc, excelling in building professional relationships and underwriter collaboration. Demonstrated expertise in property insurance and marketing strategies, significantly enhancing client satisfaction and brokerage services. Skilled in fostering team environments and driving business growth through strategic marketing management and attention to detail.
Overview
15
15
years of professional experience
Work History
Producer/Broker Commercial Lines
USG Insurance Services Inc
11.2019 - Current
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Presented production ideas and determined creative scenarios for production and delivery.
- Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.
- Fostered team environment that encouraged knowledge sharing and collaboration, leading to improved brokerage services.
- Networked to identify potential new clients and expand geographic territories.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Maximized team performance by leading motivation initiatives and setting clear, achievable sales targets.
Retail Insurance Agent
Frazier Insurance Agency
11.2009 - 11.2019
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Collaborated with underwriters to negotiate terms that met clients' needs while maintaining company profitability.
Education
Bachelor's of General Studies - Business Communication
University of New Orleans
New Orleans, LA05-1996
High School Diploma -
De La Salle High School
New Orleans, LA05-1989
Skills
- Developing Professional Networks
- Revenue Growth Initiatives
- Licensed Property and Casualty Agent
- Effective Production Scheduling
- Collaborative Relationship Management
- Targeted Marketing Approaches
- Property & Casualty Insurance Expertise
- Marketing management
- Attention to detail
- Sales leadership
- Underwriting Team Collaboration
- Production team leadership
Accomplishments
- Vice President Producer/Broker
- Supervised team of 3 staff members.
- Trained new team associates.
- Achieved sales goals.
- LSLA - Board Member - 2022 to current.
- PIA Northshore - Board Member - 2022 to current.
Languages
English
Full Professional
Interests
- Cooking
- Gym Workouts
- Playing Drums
- Kayaking
- Running
Timeline
Producer/Broker Commercial Lines
USG Insurance Services Inc
11.2019 - Current
Retail Insurance Agent
Frazier Insurance Agency
11.2009 - 11.2019
Bachelor's of General Studies - Business Communication
University of New Orleans
High School Diploma -
De La Salle High School
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