Ron Cox

• Used equipment properly to avoid workplace hazards or injuries.
• Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
• Collaborated with team members to meet daily production quotas, promoting a positive workplace environment.
• Performed quality checks on finished products to identify and address discrepancies.
• Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
• Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
• Conducted regular inspections of equipment to prevent unforeseen breakdowns, maintaining continuous production flow.

Sales Representative

• Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
• Provided information about company products and services, and capitalized on upsell opportunities.
• Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
• Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Conducted thorough research on behalf of customers facing unique situations or requiring specialized assistance beyond standard troubleshooting guidelines; presented findings in an easily digestible format tailored specifically for each inquiry type encountered during this process.
• Investigated and resolved customer inquiries and complaints quickly.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Implemented and developed customer service training processes.