Passionate and driven team leader that builds a safe emotional environment and culture that inspires teams to be engaged and deliver a positive client experience and strong outcomes.
Overview
9
9
years of professional experience
Work History
CSG Team Leader
Vanguard
06.2019 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
PAS Financial Advisor
Vanguard
03.2017 - 06.2019
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Collaborated with team members to streamline processes and improve overall client experience.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Investment Advisor Representative
Dynamic Wealth Advisors
06.2015 - 03.2017
Built strong relationships with clients through consistent communication and timely updates on their investments.
Contacted potential clients to pursue sales and gather funds.
Developed and maintained strong relationships with clients to maximize satisfaction.
Helped clients make informed decisions about financial future.
9th Grade Business Teacher/CTE Team Leader and 9th Grade Team Leader at MHJH9th Grade Business Teacher/CTE Team Leader and 9th Grade Team Leader at MHJH