Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ron Deckard

Mount Vernon,OH

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. My best ope times are around 96 currently finish with 120 less for the day. I'm at a point in my life were my kids are grown and have lots of free time. I have been married since 1991. My wife has currently had to back due to the hard times we live in.

Overview

29
29
years of professional experience

Work History

Different type o atmosphere and family issues

After only reaching co gm in two family owned and operated business and filling like nothin more than an over paid baby sitter, plus moving around dealing with family issues.

Shift Manager

McDonald's
02.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Assistant Store Manager

Mcdonalds
01.2005 - 02.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Employee, Shift Manager, Assistant

Arbys Resturant
01.1996 - 01.2005
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Education

Certificate - Food Service

Hamburger University
McDonald, OH
01.2005

High School Diploma -

Linden McKinley High School
1320 Duxbury Ave Cols. Ohio
01.1991

Completed - Heating, Air Conditioning, And Refrigeration Installation And Repair

South East Carrier Center
1234 Refugee Rd. And Closed
01.1991

Skills

Jack of all trades master of none I have experience with electric, plumbing, HVAC and other skills

Timeline

Shift Manager

McDonald's
02.2023 - Current

Assistant Store Manager

Mcdonalds
01.2005 - 02.2015

Employee, Shift Manager, Assistant

Arbys Resturant
01.1996 - 01.2005

Different type o atmosphere and family issues

Certificate - Food Service

Hamburger University

High School Diploma -

Linden McKinley High School

Completed - Heating, Air Conditioning, And Refrigeration Installation And Repair

South East Carrier Center

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Ron Deckard